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Is This My Ride? AV Braking Behavior from the Perspective of Waiting Ride Hailing Customers

Hub, Fabian and Heß, Silvio and Wilbrink, Marc and Oehl, Michael (2022) Is This My Ride? AV Braking Behavior from the Perspective of Waiting Ride Hailing Customers. In: 24th International Conference on Human-Computer Interaction, HCII 2022. International Conference on Human-Computer Interaction 2022, Virtual Conference. doi: 10.1007/978-3-031-19682-9_48. ISBN 978-3-031-19682-9. ISSN 0302-9743.

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In virtual stop (vStop) pick-up scenarios the shared automated vehicle’s (SAV) approaching behavior as implicit communication to the awaiting customer is an important factor to build trust in the vehicle. Identifying the SAV timely could also help users getting ready for boarding and foster a positive perception of the automated service. An online study was conducted to identify trust building, information enhancing and collaboration fostering vehicle braking dynamics from the perspective of waiting customers. 102 participants viewed videos with three different SAV longitudinal braking dynamics in combination with three different conventional light signals. Results showed a user preference for defensive braking to approach flexible pick-up locations curbside. This complements the vehicle passengers’ desires for smooth driving dynamics. Additionally, turn indicator light signals as explicit communication received significantly higher ratings than only implicit communication in the pick-up scenario. Findings add value to understanding SAV behavior when approaching vStops and help designing coherent explicit and implicit communication of SAVs when interacting with surrounding traffic participants in pick-up scenarios.

Item URL in elib:https://elib.dlr.de/192541/
Document Type:Conference or Workshop Item (Poster, Other)
Title:Is This My Ride? AV Braking Behavior from the Perspective of Waiting Ride Hailing Customers
AuthorsInstitution or Email of AuthorsAuthor's ORCID iDORCID Put Code
Hub, FabianUNSPECIFIEDhttps://orcid.org/0000-0002-1313-7300UNSPECIFIED
Wilbrink, MarcUNSPECIFIEDhttps://orcid.org/0000-0002-7550-8613UNSPECIFIED
Oehl, MichaelUNSPECIFIEDhttps://orcid.org/0000-0002-0871-2286UNSPECIFIED
Journal or Publication Title:24th International Conference on Human-Computer Interaction, HCII 2022
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In ISI Web of Science:No
Keywords:Shared automated vehicles, Vehicle dynamics, Approaching behavior, Implicit communication, Trust, vStop
Event Title:International Conference on Human-Computer Interaction 2022
Event Location:Virtual Conference
Event Type:international Conference
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Transport
HGF - Program Themes:Road Transport
DLR - Research area:Transport
DLR - Program:V ST Straßenverkehr
DLR - Research theme (Project):V - KoKoVI - Koordinierter kooperativer Verkehr mit verteilter, lernender Intelligenz
Location: Berlin-Adlershof , Braunschweig
Institutes and Institutions:Institute of Transportation Systems > Cooperative Systems, BA
Institute of Transportation Systems > Cooperative Systems, BS
Deposited By: Hub, Fabian
Deposited On:16 Dec 2022 16:07
Last Modified:16 Dec 2022 16:07

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