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Papenfuß, Anne und Carstengerdes, Nils und Schier, Sebastian und Günther, Yves (2017) What to say when: Guidelines for Decision Making. An evaluation of a concept for cooperation in an APOC. Twelfth USA/Europe Air Traffic Management Research and Development Seminar (ATM2017), 26.-30.06.2017, Seatlle, USA. (eingereichter Beitrag)
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Kurzfassung
Because airports are currently a bottleneck in the ATM system research and development effort is spent in creating high performing airport operations. In order to actively influence airport performance, joint decisions made in an Airport Operations Control Center (APOC) are proposed. This idea raises several research questions; one is in how far guidelines for a structured communication process mitigate factors like conflicts and personality which might prevent an effective and efficient decision making in the APOC. This paper explores the impact of a concept for cooperation for airport stakeholders in a planning task. Four teams with four airport experts took part in a high-fidelity study. The guidelines significantly improved experienced team effectiveness. Results show that guidelines lead to a more pro-active, information driven decision making and mitigate some effects of individual interaction behavior.
| elib-URL des Eintrags: | https://elib.dlr.de/110934/ | ||||||||||||||||||||
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| Dokumentart: | Konferenzbeitrag (Vortrag) | ||||||||||||||||||||
| Titel: | What to say when: Guidelines for Decision Making. An evaluation of a concept for cooperation in an APOC | ||||||||||||||||||||
| Autoren: |
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| Datum: | Juni 2017 | ||||||||||||||||||||
| Referierte Publikation: | Ja | ||||||||||||||||||||
| Open Access: | Nein | ||||||||||||||||||||
| Gold Open Access: | Nein | ||||||||||||||||||||
| In SCOPUS: | Nein | ||||||||||||||||||||
| In ISI Web of Science: | Nein | ||||||||||||||||||||
| Status: | eingereichter Beitrag | ||||||||||||||||||||
| Stichwörter: | CDM, Collaborative Decision Making, Cooperation, Airport Operations, Human Factors | ||||||||||||||||||||
| Veranstaltungstitel: | Twelfth USA/Europe Air Traffic Management Research and Development Seminar (ATM2017) | ||||||||||||||||||||
| Veranstaltungsort: | Seatlle, USA | ||||||||||||||||||||
| Veranstaltungsart: | internationale Konferenz | ||||||||||||||||||||
| Veranstaltungsdatum: | 26.-30.06.2017 | ||||||||||||||||||||
| Veranstalter : | FAA & Eurocontrol | ||||||||||||||||||||
| HGF - Forschungsbereich: | Luftfahrt, Raumfahrt und Verkehr | ||||||||||||||||||||
| HGF - Programm: | Luftfahrt | ||||||||||||||||||||
| HGF - Programmthema: | Luftverkehrsmanagement und Flugbetrieb | ||||||||||||||||||||
| DLR - Schwerpunkt: | Luftfahrt | ||||||||||||||||||||
| DLR - Forschungsgebiet: | L AO - Air Traffic Management and Operation | ||||||||||||||||||||
| DLR - Teilgebiet (Projekt, Vorhaben): | L - Faktor Mensch und Sicherheit in der Luftfahrt (alt) | ||||||||||||||||||||
| Standort: | Braunschweig | ||||||||||||||||||||
| Institute & Einrichtungen: | Institut für Flugführung > Systemergonomie Institut für Flugführung > ATM-Simulation Institut für Flugführung > Luftverkehrssysteme | ||||||||||||||||||||
| Hinterlegt von: | Papenfuß, Anne | ||||||||||||||||||||
| Hinterlegt am: | 16 Mär 2017 11:41 | ||||||||||||||||||||
| Letzte Änderung: | 01 Dez 2018 19:52 |
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- What to say when: Guidelines for Decision Making. An evaluation of a concept for cooperation in an APOC. (deposited 16 Mär 2017 11:41) [Gegenwärtig angezeigt]
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