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Punctuality as KPI for Performance Based Airport Management

Loth, Steffen and Helm, Stefanie Michaela (2015) Punctuality as KPI for Performance Based Airport Management. AIAA Aviation 2015, 22.-26. Jun. 2015, Dallas (TX), USA.

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The paper addresses the approach of taking punctuality as a driver for Performance Based Airport Management (PBAM). The overall concept of PBAM is characterized by highly complex dependencies between stakeholders, processes and performance indicators, with difficulties arising if all aspects are taken into account at the same time. Hence, as a first step in the description of the PBAM concept, only one Key Performance Indicator (KPI) will be used as a driver. For this task, punctuality was chosen, as it is one of the most important indicators for all stakeholders. The paper describes the concept of a stepwise approach for the coordination of airport operations based on defined punctuality values. This includes the basic definition, measurement and calculation of the KPI punctuality, as well as respective accountabilities. Furthermore, presentation and interpretation of data, collaborative setting of performance targets, tactical implementations and control of success are introduced.

Item URL in elib:https://elib.dlr.de/97348/
Document Type:Conference or Workshop Item (Speech)
Title:Punctuality as KPI for Performance Based Airport Management
AuthorsInstitution or Email of AuthorsAuthors ORCID iD
Loth, Steffensteffen.loth (at) dlr.deUNSPECIFIED
Helm, Stefanie Michaelastefanie.helm (at) dlr.deUNSPECIFIED
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In ISI Web of Science:No
Keywords:Punktuality, Performance Based Airport Management, KPI
Event Title:AIAA Aviation 2015
Event Location:Dallas (TX), USA
Event Type:international Conference
Event Dates:22.-26. Jun. 2015
Organizer:American Institute of Aeronautics and Astronautics (AIAA)
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Aeronautics
HGF - Program Themes:air traffic management and operations
DLR - Research area:Aeronautics
DLR - Program:L AO - Air Traffic Management and Operation
DLR - Research theme (Project):L - Efficient Flight Guidance
Location: Braunschweig
Institutes and Institutions:Institute of Flight Control > Air traffic systems
Deposited By: Loth, Steffen
Deposited On:25 Nov 2015 17:40
Last Modified:25 Nov 2015 17:40

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