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Design and Testing of an integrated Ground Handler Working Position

Jakobi, Joern and Straube, Karsten and Loth, Steffen (2014) Design and Testing of an integrated Ground Handler Working Position. In: International Conference on Human-Computer Interaction in Aerospace, HCI-Aero 2014. ACM. HCI-Aero 2014, 30. Jul. - 01. Aug. 2014, Mountain View, CA, USA. doi: 10.1145/2669592.2669688.

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Official URL: http://research.fit.edu/hci-aero/HCI-Aero2014/Home.html


After air traffic controllers and pilots had been supplied with new surveillance and planning support tools in the airport environment the last decade, airport ground handlers are still suffering out-of-date technology and thus, nowadays, frequently cause bottlenecks for efficient surface operations. The dispatcher and luggage drivers lack a full traffic pictures, have to compile needed information from difficultly accessible sources and are bound to a sequential radio communication. By that reason a human-centered concept for ground handlers was designed, implemented and tested at Hamburg Airport. Dispatcher and driver were provided with the complete traffic situation in real time, data link communication and an integrated human- machine interface (HMI) providing all needed information at one gaze and intuitive interactions to assign tasks to the driver by one click only. The concept design was much appreciated by the dispatchers.

Item URL in elib:https://elib.dlr.de/91015/
Document Type:Conference or Workshop Item (Speech)
Additional Information:Copyright is held by the owner/author(s). Publication rights licensed to ACM. ACM 978-1-4503-2560-8/14/07…$15.00 http://dx.doi.org/10.1145/2669592.2669688
Title:Design and Testing of an integrated Ground Handler Working Position
AuthorsInstitution or Email of AuthorsAuthor's ORCID iDORCID Put Code
Date:September 2014
Journal or Publication Title:International Conference on Human-Computer Interaction in Aerospace, HCI-Aero 2014
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In ISI Web of Science:No
Keywords:Ground handler, integrated working position, design, dispatcher, Hamburg Airport, DLR, Airport2030
Event Title:HCI-Aero 2014
Event Location:Mountain View, CA, USA
Event Type:international Conference
Event Dates:30. Jul. - 01. Aug. 2014
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Aeronautics
HGF - Program Themes:ATM and Operation (old)
DLR - Research area:Aeronautics
DLR - Program:L AO - Air Traffic Management and Operation
DLR - Research theme (Project):L - Efficient Flight Guidance (old)
Location: Braunschweig
Institutes and Institutions:Institute of Flight Guidance > Systemergonomy
Deposited By: Jakobi, Jörn
Deposited On:20 Nov 2014 17:56
Last Modified:19 Jul 2023 13:03

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