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The Role of Workload for Work Organisation in a Remote Tower Control Center

Möhlenbrink, Christoph and Papenfuß, Anne and Jakobi, Joern (2012) The Role of Workload for Work Organisation in a Remote Tower Control Center. Air Traffic Control Quarterly, 20 (1), pp. 5-26. Air Traffic Control Association Institute, Inc.. ISSN 1064-3818

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This paper focuses on the role of workload for work organization in a future remote control tower center. Currently, a tower is equipped with a controller team that maintains the declared surface movement rate under all weather conditions within the aerodrome visibility operational level (AVOL), while maintaining the required level of safety. Novel concepts consider remote control of multiple regional airports from a control center. In a simulator study at the German Aerospace Center (DLR), Institute of Flight Guidance, a remote center working environment was realized for controlling two regional airports. In a three-factor experimental design we investigated different work organizations and their effects on workload. In addition, expert observers identified safety critical ATC situations. The results are discussed with respect to what can be learned for work organization and future ATC concepts. This paper aims at better derstanding the basic conditions an air traffic controller needs to meet his obligations. Such knowledge is indispensable when developing novel concepts for remote control of regional airports.

Item URL in elib:https://elib.dlr.de/75228/
Document Type:Article
Additional Information:First version of the paper was presented at the ATM-Seminar 2011 and selected for publication in the ATC-Quarterly Journal
Title:The Role of Workload for Work Organisation in a Remote Tower Control Center
AuthorsInstitution or Email of AuthorsAuthors ORCID iD
Möhlenbrink, ChristophChristoph.Moehlenbrink (at) dlr.deUNSPECIFIED
Papenfuß, AnneAnne.Papenfuss (at) dlr.dehttps://orcid.org/0000-0002-0686-7006
Jakobi, JoernJoern.Jakobi (at) dlr.deUNSPECIFIED
Journal or Publication Title:Air Traffic Control Quarterly
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In ISI Web of Science:No
Page Range:pp. 5-26
Edwards, Thomas, A.UNSPECIFIED
Publisher:Air Traffic Control Association Institute, Inc.
Keywords:remote tower control, work organisation, workload, safety
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Aeronautics
HGF - Program Themes:ATM and Operation (old)
DLR - Research area:Aeronautics
DLR - Program:L AO - Air Traffic Management and Operation
DLR - Research theme (Project):L - Human Factors and Safety in Aeronautics (old)
Location: Braunschweig
Institutes and Institutions:Institute of Flight Control > Systemergonomy
Deposited By: Möhlenbrink, Christoph
Deposited On:15 Mar 2012 16:59
Last Modified:10 Jan 2019 15:46

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