Need for Interaction and Behavioral Intention to use Autonomous Bus Shuttles

Kurzfassung

Previous research in the context of autonomous bus shuttles has focused mainly on technical and safety-related acceptance determinants while the role of human interaction in the use of autonomous public transport systems has received comparatively little attention. The research project IMoGer (Innovative modular Mobility Made in Germany) aims to investigate conditions for the implementation of autonomous mobility services based on modular electric vehicles combining public transport and Courier, Express and Parcel Services (CEP) logistics. A quantitative user study is presented, that focusses on the relationship between individuals’ need for interaction with driving personnel and their intention to use autonomous bus shuttles.