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Transparent internal human-machine interfaces in highly automated shuttles to support the communication of minimal risk maneuvers to the passengers

Brandt, Thorben und Wilbrink, Marc und Oehl, Michael (2024) Transparent internal human-machine interfaces in highly automated shuttles to support the communication of minimal risk maneuvers to the passengers. Transportation Research Part F: Traffic Psychology and Behaviour. Elsevier. doi: 10.1016/j.trf.2024.09.006. ISSN 1369-8478.

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Offizielle URL: https://www.sciencedirect.com/science/article/pii/S1369847824002559

Kurzfassung

In Highly Automated Vehicles (HAVs) without operators on-board, user interaction with the vehicle automation plays an important role for a safe and inclusive use of these services. Especially when Minimal Risk Maneuvers (MRM) are performed by the system, passengers are faced with uncertain situations. A possibility to deepen passenger's understanding and predictability of these systems and reduce their uncertainties is to enhance automation transparency. However, literature shows a lack regarding enhancing system transparency of HAVs during MRMs. Therefore, we investigated the impact of "observability" and "reasoning" as transparency influencing factors. In an online study, participants evaluated multiple internal Human-Machine Interfaces (iHMI) as shuttle passengers. The presented iHMIs varied regarding their level of transparency by giving different information about what the vehicle's "perception" and its "reasoning" is. Results show significant differences in the passengers' understanding between different iHMI variants providing evidence that information regarding the "perception" and "reasoning" of HAVs enhance system transparency. Results of the study may provide first insights into passengers' informational needs when using HAV. They highlight the potential benefits of system transparency when designing interfaces for HMIs of automated vehicles.

elib-URL des Eintrags:https://elib.dlr.de/206393/
Dokumentart:Zeitschriftenbeitrag
Titel:Transparent internal human-machine interfaces in highly automated shuttles to support the communication of minimal risk maneuvers to the passengers
Autoren:
AutorenInstitution oder E-Mail-AdresseAutoren-ORCID-iDORCID Put Code
Brandt, Thorbenthorben.brandt (at) dlr.dehttps://orcid.org/0009-0009-6346-7947167337527
Wilbrink, Marcmarc.wilbrink (at) dlr.dehttps://orcid.org/0000-0002-7550-8613NICHT SPEZIFIZIERT
Oehl, MichaelMichael.Oehl (at) dlr.dehttps://orcid.org/0000-0002-0871-2286NICHT SPEZIFIZIERT
Datum:12 September 2024
Erschienen in:Transportation Research Part F: Traffic Psychology and Behaviour
Referierte Publikation:Ja
Open Access:Ja
Gold Open Access:Nein
In SCOPUS:Ja
In ISI Web of Science:Ja
DOI:10.1016/j.trf.2024.09.006
Verlag:Elsevier
ISSN:1369-8478
Status:veröffentlicht
Stichwörter:Human-computer interaction, Highly automated vehicles, Remote operation, Transparency
HGF - Forschungsbereich:Luftfahrt, Raumfahrt und Verkehr
HGF - Programm:Verkehr
HGF - Programmthema:Verkehrssystem
DLR - Schwerpunkt:Verkehr
DLR - Forschungsgebiet:V VS - Verkehrssystem
DLR - Teilgebiet (Projekt, Vorhaben):V - VMo4Orte - Vernetzte Mobilität für lebenswerte Orte
Standort: Braunschweig
Institute & Einrichtungen:Institut für Verkehrssystemtechnik > Kooperative Systeme, BS
Hinterlegt von: Brandt, Thorben
Hinterlegt am:12 Sep 2024 18:12
Letzte Änderung:11 Nov 2024 14:51

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