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Onnasch, Linda and Hösterey, Steffen and Fahrner, Vera Maria (2023) To (Dis)agree with Automation: Effects of Automation Levels on Trust Attitude and Trust Behavior in High-Risk Situations. In: 67th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2023. Sage Journals. 67th International Annual Meeting Human Factors and Ergonomics Society, 2023-10-23 - 2023-10-27, Washington, DC, USA. doi: 10.1177/21695067231192910. ISSN 2169-5067.
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Official URL: https://journals.sagepub.com/doi/full/10.1177/21695067231192910
Abstract
When automation takes over many functions and is highly reliable, humans often insufficiently monitor the correct system functioning. We investigated this phenomenon by introducing automation at the action implementation stage in two conditions: Participants working with monitored automation could veto the automation, whereas participants working with consensual automation had to agree with the automation. Based on neuropsychological research on cognitive dissonance, we expected that participants would devote more resources to checking the monitored automation compared to participants working with consensual automation, because the justification of a potential disagreement (veto) should be based on sufficient information. Additionally, we examined effects of risk on trust attitude and behavior when participants worked in virtual reality at either 0.5- or 70-meters altitude. We found a decrease in dissonance discomfort and an increase in self-reported trust across experimental blocks. At high risk, participants monitored automation significantly more. However, no main effects of automation were found.
| Item URL in elib: | https://elib.dlr.de/199557/ | ||||||||||||||||
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| Document Type: | Conference or Workshop Item (Speech) | ||||||||||||||||
| Title: | To (Dis)agree with Automation: Effects of Automation Levels on Trust Attitude and Trust Behavior in High-Risk Situations | ||||||||||||||||
| Authors: |
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| Date: | 20 October 2023 | ||||||||||||||||
| Journal or Publication Title: | 67th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2023 | ||||||||||||||||
| Refereed publication: | Yes | ||||||||||||||||
| Open Access: | No | ||||||||||||||||
| Gold Open Access: | No | ||||||||||||||||
| In SCOPUS: | Yes | ||||||||||||||||
| In ISI Web of Science: | No | ||||||||||||||||
| DOI: | 10.1177/21695067231192910 | ||||||||||||||||
| Publisher: | Sage Journals | ||||||||||||||||
| ISSN: | 2169-5067 | ||||||||||||||||
| Status: | Published | ||||||||||||||||
| Keywords: | trust, automation, situational risk, monitoring | ||||||||||||||||
| Event Title: | 67th International Annual Meeting Human Factors and Ergonomics Society | ||||||||||||||||
| Event Location: | Washington, DC, USA | ||||||||||||||||
| Event Type: | international Conference | ||||||||||||||||
| Event Start Date: | 23 October 2023 | ||||||||||||||||
| Event End Date: | 27 October 2023 | ||||||||||||||||
| Organizer: | Human Factors and Ergonomics Society | ||||||||||||||||
| HGF - Research field: | Aeronautics, Space and Transport | ||||||||||||||||
| HGF - Program: | Transport | ||||||||||||||||
| HGF - Program Themes: | Road Transport | ||||||||||||||||
| DLR - Research area: | Transport | ||||||||||||||||
| DLR - Program: | V ST Straßenverkehr | ||||||||||||||||
| DLR - Research theme (Project): | V - KoBoL - Koordinierte autonome Boden-Luft-Systeme für eine neue Rettungsmobilität | ||||||||||||||||
| Location: | Berlin-Adlershof | ||||||||||||||||
| Institutes and Institutions: | Institute of Transport Research > Means of Transport | ||||||||||||||||
| Deposited By: | Fahrner, Vera Maria | ||||||||||||||||
| Deposited On: | 16 Jan 2024 17:33 | ||||||||||||||||
| Last Modified: | 17 Feb 2025 13:03 |
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