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Improving Transparency of a Highly Automated Shuttle’s Minimal Risk Manoeuvre for Users by Internal Human-Machine Interfaces

Brandt, Thorben and Wilbrink, Marc and Oehl, Michael (2023) Improving Transparency of a Highly Automated Shuttle’s Minimal Risk Manoeuvre for Users by Internal Human-Machine Interfaces. In: Proceedings of the 8th Humanist Conference, pp. 62-64. 8th Humanist Conference, 21.-22. Sept. 2023, Berlin.

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Official URL: https://www.humanist-vce.eu/_files/ugd/ace9ed_ad0501f44ca946719519e3cb43387fbe.pdf

Abstract

For Shared Automated Vehicles (SAVs), especially for highly automated driving (SAE 4) where no operator is on-board, user interaction with the automation system is an important factor for good user experience and acceptance of these mobility services. Even more so, when Minimal Risk Maneuvers (MRM) have to be performed by the system and the users are faced with uncertain situations. To reach the user´s trust and acceptance, a basic and intuitive understanding of the system and its functions is presumed to be beneficiary. One possible way of deepening a user´s understanding for a system is the system´s transparency. How this can be achieved through an automation´s interface in SAVs, how it should be designed and which information should be given to deepen the users trust and understanding, especially in MRMs, is still unclear. We investigated the impact of these factors using an online study, where participants as shuttle users evaluated varying internal Human-Machine Interfaces (iHMI) amid different scenarios of specific SAV usecases. The presented iHMIs varied in information expected to influence transparency and trust. Results of this study provide insights into an automated shuttle‘s user information needs in MRMs and are highly relevant to designing the interaction of shuttle users and the system´s interface.

Item URL in elib:https://elib.dlr.de/198056/
Document Type:Conference or Workshop Item (Speech)
Title:Improving Transparency of a Highly Automated Shuttle’s Minimal Risk Manoeuvre for Users by Internal Human-Machine Interfaces
Authors:
AuthorsInstitution or Email of AuthorsAuthor's ORCID iDORCID Put Code
Brandt, ThorbenUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Wilbrink, MarcUNSPECIFIEDhttps://orcid.org/0000-0002-7550-8613UNSPECIFIED
Oehl, MichaelUNSPECIFIEDhttps://orcid.org/0000-0002-0871-2286UNSPECIFIED
Date:2023
Journal or Publication Title:Proceedings of the 8th Humanist Conference
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In SCOPUS:No
In ISI Web of Science:No
Page Range:pp. 62-64
Status:Published
Keywords:Human-Computer Interaction, Automated Vehicles, Remote Operation, XAI
Event Title:8th Humanist Conference
Event Location:Berlin
Event Type:national Conference
Event Dates:21.-22. Sept. 2023
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Transport
HGF - Program Themes:Transport System
DLR - Research area:Transport
DLR - Program:V VS - Verkehrssystem
DLR - Research theme (Project):V - VMo4Orte - Vernetzte Mobilität für lebenswerte Orte
Location: Braunschweig
Institutes and Institutions:Institute of Transportation Systems > Cooperative Systems, BS
Deposited By: Brandt, Thorben
Deposited On:23 Oct 2023 16:14
Last Modified:23 Oct 2023 16:14

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