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Digitizing Travel Experience: Assessing, Modeling and Visualizing the Experiences of Travelers in Shared Mobility Services

Ihme, Klas and Christ, Thomas and Walocha, Fabian and Scholz, Michael and Käthner, David and Lau, Merle and Bohmann, Stefan and Milot, Alexandre and Grunewald, Erik and Bosch, Esther Johanna (2023) Digitizing Travel Experience: Assessing, Modeling and Visualizing the Experiences of Travelers in Shared Mobility Services. European Transport Conference 2023, 6. - 8. Sep. 2023, Milano, Italien.

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Official URL: https://aetransport.org/private/downloads/mbslqSLhngjbQA2xQo7f5T4QfBs/Ihme_etal_ETC_2023_Digitizing_Travel_Experience__finalPaper_20230901.pdf


During shared travel, humans regularly have negative experiences resulting from unmet needs in terms of safety, comfort, accessibility, efficiency, reliability or information. Frequent negative travel experiences motivate travelers to use private motorized transport instead of more sustainable, shared mobility services. It is difficult for shared transport providers to react to such negative experiences, as these mostly depend on individual needs and situational factors and can therefore rarely be counteracted with static one-size-fits-all solutions. Additionally, (real-time) information about a traveler’s experience is not (digitally) available to providers and thus a situation-adapted reaction is often not possible. Therefore, methods to assess travel experience and make travel experience digitally available are highly important for enabling means to render shared transport more attractive. Here, we present initial research on digitizing travel experience exemplified by an envisioned automated shuttle line.

Item URL in elib:https://elib.dlr.de/193873/
Document Type:Conference or Workshop Item (Speech)
Title:Digitizing Travel Experience: Assessing, Modeling and Visualizing the Experiences of Travelers in Shared Mobility Services
AuthorsInstitution or Email of AuthorsAuthor's ORCID iDORCID Put Code
Ihme, KlasUNSPECIFIEDhttps://orcid.org/0000-0002-7911-3512UNSPECIFIED
Christ, ThomasUNSPECIFIEDhttps://orcid.org/0000-0001-5723-6848UNSPECIFIED
Walocha, FabianUNSPECIFIEDhttps://orcid.org/0000-0002-0251-0157UNSPECIFIED
Scholz, MichaelUNSPECIFIEDhttps://orcid.org/0000-0002-1052-6503144350341
Käthner, DavidUNSPECIFIEDhttps://orcid.org/0000-0003-4168-2266UNSPECIFIED
Lau, MerleUNSPECIFIEDhttps://orcid.org/0000-0003-4852-034XUNSPECIFIED
Grunewald, ErikUNSPECIFIEDhttps://orcid.org/0000-0002-5657-253XUNSPECIFIED
Bosch, Esther JohannaUNSPECIFIEDhttps://orcid.org/0000-0002-6525-2650UNSPECIFIED
Date:6 September 2023
Refereed publication:No
Open Access:Yes
Gold Open Access:No
In ISI Web of Science:No
Keywords:Travel Experience Maps; User-focused Transportation; Digital Twin of Travel Experience; Experience Sampling; Traveler Digital Shadow
Event Title:European Transport Conference 2023
Event Location:Milano, Italien
Event Type:international Conference
Event Dates:6. - 8. Sep. 2023
Organizer:AET - Association for European Transport
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Transport
HGF - Program Themes:Transport System
DLR - Research area:Transport
DLR - Program:V VS - Verkehrssystem
DLR - Research theme (Project):V - DATAMOST - Daten & Modelle zur Mobilitätstransform
Location: Braunschweig
Institutes and Institutions:Institute of Transportation Systems > Information Flow Modelling in Mobility Systems, BS
Institute of Transportation Systems > Information Gathering and Modelling, BS
Deposited By: Ihme, Klas
Deposited On:13 Oct 2023 14:52
Last Modified:13 Oct 2023 14:52

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