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A Helping Human Hand: Relevant Scenarios for the Remote Operation of Highly Automated Vehicles in Public Transport

Kettwich, Carmen und Schrank, Andreas Gottfried und Avsar, Hüseyin und Oehl, Michael (2022) A Helping Human Hand: Relevant Scenarios for the Remote Operation of Highly Automated Vehicles in Public Transport. Applied Sciences, 12 (9), Seite 4350. Multidisciplinary Digital Publishing Institute (MDPI). doi: 10.3390/app12094350. ISSN 2076-3417.

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Offizielle URL: https://www.mdpi.com/2076-3417/12/9/4350

Kurzfassung

Remote operation bears the potential to roll out highly automated vehicles (AVs, SAE Level 4) more safely and quickly. Moreover, legal regulations on highly automated driving, e.g., the current law on highly automated driving (SAE Level 4) in Germany, permit a remote supervisor to monitor and intervene in driving operations remotely in lieu of a safety operator on board AVs. In order to derive requirements for safe and effective remote driving and remote assistance of AVs and to create suitable human-centered design solutions for human-machine interfaces (HMIs) that serve this purpose, a set of 74 core scenarios that are likely to occur in public transport AVs under remote operation was compiled. The scenarios were collected in several projects on the remote operation of AVs across a variety of contexts including interviews with and observations of control center staff, video analyses from naturalistic road events, and interviews with safety operators of AVs. A hierarchical system that is based on interactions of central actors was used to structure the scenarios. The set explicates relevant cases in remote operation, which may help improve workplaces for remote operation both by combatting human factors issues such as distraction and fatigue, and by boosting usability, user experience, trust, and acceptance. As the catalogue of scenarios is not exhaustive, scenarios may be added as knowledge of the remote operation of AVs progresses. Further research is needed to validate and adapt the scenarios to specific conceptualizations of remote operations.

elib-URL des Eintrags:https://elib.dlr.de/188053/
Dokumentart:Zeitschriftenbeitrag
Titel:A Helping Human Hand: Relevant Scenarios for the Remote Operation of Highly Automated Vehicles in Public Transport
Autoren:
AutorenInstitution oder E-Mail-AdresseAutoren-ORCID-iDORCID Put Code
Kettwich, CarmenCarmen.Kettwich (at) dlr.dehttps://orcid.org/0000-0001-6814-7058NICHT SPEZIFIZIERT
Schrank, Andreas GottfriedAndreas.Schrank (at) dlr.dehttps://orcid.org/0000-0001-8352-1052NICHT SPEZIFIZIERT
Avsar, HüseyinHueseyin.Avsar (at) dlr.deNICHT SPEZIFIZIERTNICHT SPEZIFIZIERT
Oehl, MichaelMichael.Oehl (at) dlr.dehttps://orcid.org/0000-0002-0871-2286NICHT SPEZIFIZIERT
Datum:25 April 2022
Erschienen in:Applied Sciences
Referierte Publikation:Ja
Open Access:Ja
Gold Open Access:Ja
In SCOPUS:Ja
In ISI Web of Science:Ja
Band:12
DOI:10.3390/app12094350
Seitenbereich:Seite 4350
Verlag:Multidisciplinary Digital Publishing Institute (MDPI)
ISSN:2076-3417
Status:veröffentlicht
Stichwörter:human-machine interaction; scenarios; use cases; remote operation; highly automated vehicles; user-centered design; remote assistance; remote driving
HGF - Forschungsbereich:Luftfahrt, Raumfahrt und Verkehr
HGF - Programm:Verkehr
HGF - Programmthema:Verkehrssystem
DLR - Schwerpunkt:Verkehr
DLR - Forschungsgebiet:V VS - Verkehrssystem
DLR - Teilgebiet (Projekt, Vorhaben):V - Energie und Verkehr (alt)
Standort: Braunschweig
Institute & Einrichtungen:Institut für Verkehrssystemtechnik > Kooperative Systeme, BS
Hinterlegt von: Schrank, Andreas Gottfried
Hinterlegt am:09 Sep 2022 15:00
Letzte Änderung:09 Sep 2022 15:00

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