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An Eye on the Automation: User-Centered Development of a Human-Machine Interface for the Remote Assistance of Highly Automated Vehicles (SAE 4)

Schrank, Andreas Gottfried and Kettwich, Carmen and Oehl, Michael (2022) An Eye on the Automation: User-Centered Development of a Human-Machine Interface for the Remote Assistance of Highly Automated Vehicles (SAE 4). In: 2022 IEEE Intelligent Vehicles Symposium (IV 2022). 33rd IEEE Intelligent Vehicles Symposium (IV22), June 5, 2022, Aachen, Germany. (In Press)

Full text not available from this repository.

Official URL: https://ieee-itss.org/conf/iv/

Abstract

Automated driving is a disruptive technology related to a plethora of safety-related, economical, and ecological improvements. However, even cutting-edge driving automation technology at SAE Level 4 is not capable of coping with all scenarios that can possibly occur in naturalistic road traffic. A remote operator may be a viable approach to observe highly automated vehicles (HAVs) from a control center and assist the automation whenever its capabilities are exceeded. Moreover, legal requirements in Germany dictate a “Technical Supervisor” be monitoring automated driving operations. For the safe, effective, and efficient interaction between remote operator and vehicle automation it is therefore vital to design a human-machine interface (HMI) by centrally involving its future users and focusing on the scenarios that will likely occur in Level 4 automated driving. By pursuing a user- and context-centered approach, an HMI for the Remote Assistance of HAVs has been generated. The HMI has been evaluated by experts and prototypically implemented as a workplace for the Remote Assistant, is currently under usability evaluation in a user study and will be refined in future iterations. After presenting this process, a roadmap to further investigate teleoperation from a Human Factors perspective will be proposed.

Item URL in elib:https://elib.dlr.de/186724/
Document Type:Conference or Workshop Item (Speech)
Title:An Eye on the Automation: User-Centered Development of a Human-Machine Interface for the Remote Assistance of Highly Automated Vehicles (SAE 4)
Authors:
AuthorsInstitution or Email of AuthorsAuthor's ORCID iD
Schrank, Andreas GottfriedAndreas.Schrank (at) dlr.dehttps://orcid.org/0000-0001-8352-1052
Kettwich, CarmenCarmen.Kettwich (at) dlr.dehttps://orcid.org/0000-0001-6814-7058
Oehl, MichaelMichael.Oehl (at) dlr.dehttps://orcid.org/0000-0002-0871-2286
Date:June 2022
Journal or Publication Title:2022 IEEE Intelligent Vehicles Symposium (IV 2022)
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In SCOPUS:No
In ISI Web of Science:No
Status:In Press
Keywords:Human-Machine Interface, User-Centered Design, Automated Driving, Remote Operation
Event Title:33rd IEEE Intelligent Vehicles Symposium (IV22)
Event Location:Aachen, Germany
Event Type:international Conference
Event Dates:June 5, 2022
Organizer:IEEE
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Transport
HGF - Program Themes:Transport System
DLR - Research area:Transport
DLR - Program:V VS - Verkehrssystem
DLR - Research theme (Project):V - Energie und Verkehr
Location: Braunschweig
Institutes and Institutions:Institute of Transportation Systems > Cooperative Systems, BS
Deposited By: Schrank, Andreas Gottfried
Deposited On:13 Jun 2022 09:44
Last Modified:13 Jun 2022 09:44

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