A Multi-Perspective Assessment of the Introduction of E-Scooter Sharing in Germany

Abstract

Electric scooter sharing (e-scooter sharing) is a new urban micro-mobility service that is expected to shape individual urban mobility. The introduction of e-scooter sharing systems poses challenging questions for cities and transportation planners regarding their effects on their transportation system. This study addresses the question concerning the strategies which are applied for the introduction of e-scooter sharing systems in different operation areas in Germany. An interview study with 21 stakeholders with different backgrounds (local transport authorities, public transport providers, e-scooter sharing operators, municipalities, associations, planning offices and consulting companies, and other mobility providers) was conducted to reflect upon the introduction of e-scooter sharing systems in Germany and stakeholders’ involvement in planning. The qualitative content analysis provides insights into the stakeholders’ assessment of the introduction process and thus contributes to a multi-perspective understanding on the topic. Derived hypotheses and recommendations further contribute to knowledge sharing and learning from experience. The paper concludes with a description of three introduction styles: protective, pro-active, and laissez-faire.