elib
DLR-Header
DLR-Logo -> http://www.dlr.de
DLR Portal Home | Imprint | Privacy Policy | Contact | Deutsch
Fontsize: [-] Text [+]

Human Factors in Urban Transport: Control Room Resource Management Training (CRRM)

Schadow, Jana and Wiegand, Normen and Bruder, Carmen (2021) Human Factors in Urban Transport: Control Room Resource Management Training (CRRM). In: 65rd International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2021, 65 (1), pp. 1466-1469. SAGE Publishing. HFES - Human Factors and Ergonomics Society Annual Meeting 2021, 25. Okt. - 27. Okt. 2021, Online. doi: 10.1177/1071181321651072. ISSN 1071-1813.

Full text not available from this repository.

Official URL: https://journals.sagepub.com/doi/10.1177/1071181321651072

Abstract

Control center operations are highly demanding in terms of the collaboration required for monitoring and decision making in teams. In a joint effort led by the DLR, several institutions investigated psychological requirements among teams in control centers. This involved holding workshops and shadowing the work of experts for operative processes in control rooms of several industry partners (Deutsche Flugsicherung GmbH, Deutsche Lufthansa AG, Flughafen Hamburg GmbH, Hamburger Hochbahn AG). An initial control room resource management (CRRM) training was developed and tested with a group of operators from the Galileo Control Center (GCC). The refined version of the 2-day CRRM training was developed for groups of 10-12 participants and was validated in seven training sessions with a total of 79 operators from the subway control center of the Hamburger Hochbahn AG. In conclusion, the CRRM training provides a successful approach to improve teamwork in control rooms.

Item URL in elib:https://elib.dlr.de/185574/
Document Type:Conference or Workshop Item (Speech)
Title:Human Factors in Urban Transport: Control Room Resource Management Training (CRRM)
Authors:
AuthorsInstitution or Email of AuthorsAuthor's ORCID iD
Schadow, JanaUNSPECIFIEDUNSPECIFIED
Wiegand, NormenHamburger Hochbahn AGUNSPECIFIED
Bruder, CarmenUNSPECIFIEDhttps://orcid.org/0000-0003-2638-2361
Date:1 November 2021
Journal or Publication Title:65rd International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2021
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In SCOPUS:No
In ISI Web of Science:No
Volume:65
DOI:10.1177/1071181321651072
Page Range:pp. 1466-1469
Publisher:SAGE Publishing
Series Name:Proceedings of the Human Factors and Ergonomics Society Annual Meeting
ISSN:1071-1813
Status:Published
Keywords:CONTROL CENTER OPERATIONS, TEAMWORK TRAINING
Event Title:HFES - Human Factors and Ergonomics Society Annual Meeting 2021
Event Location:Online
Event Type:international Conference
Event Dates:25. Okt. - 27. Okt. 2021
Organizer:Human Factors and Ergonomics Society (HFES)
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Aeronautics
HGF - Program Themes:other
DLR - Research area:Aeronautics
DLR - Program:L - no assignment
DLR - Research theme (Project):L - Managementaufgaben Luftfahrt, L - Human Factors
Location: Hamburg
Institutes and Institutions:Institute of Aerospace Medicine > Aviation and Space Psychology
Institute of Flight Guidance > Systemergonomy
Institute of Aerospace Medicine > Sleep and Human Factors Research
Deposited By: Bruder, Dr. Carmen
Deposited On:21 Mar 2022 10:56
Last Modified:29 Mar 2022 09:16

Repository Staff Only: item control page

Browse
Search
Help & Contact
Information
electronic library is running on EPrints 3.3.12
Website and database design: Copyright © German Aerospace Center (DLR). All rights reserved.