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Transport Authorities and Innovation: Understanding Barriers for MaaS Implementation in the Global South

Hasselwander, Marc and Bigotte, Joao F. (2022) Transport Authorities and Innovation: Understanding Barriers for MaaS Implementation in the Global South. Transportation Research Procedia, 62, pp. 475-482. Elsevier. doi: 10.1016/j.trpro.2022.02.059. ISSN 2352-1457.

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Abstract

Mobility-as-a-Service (MaaS) is a recent concept that is seeing increasing interest across the world. First studies and field trials in developed cities suggest that MaaS can influence people’s mobility behavior and create more sustainable transport systems. However, many findings are not transferable to the Global South context, considering that in terms of transport infrastructure, institutional setups, and citizens’ preferences, most developing cities present significantly different characteristics. Thus, many critical questions remain unanswered, e.g., ‘How to implement MaaS in a developing context?’, ‘What are the main challenges?’, and ‘Who should lead this development?’. This research work considers a public-pushed development and aims to shed light on barriers that transport authorities might face. First, barriers are identified through a literature review at the intersection of transport research and public sector innovation. Second, the barriers are analyzed based on the technology, organization, and environment (TOE) framework. Third, Global South relevance is determined through a two-round expert survey. Data related issues (e.g., standardized open data) have been identified as the most critical barrier. Also, multimodal transport planning and coordinating intermodal trips seem to be crucial challenges, considering highly fragmented operator landscapes and the lack of integrated transport planning approaches. In addition, auto-centric developments, current institutional setups, and transport authorities’ organizational structures could hamper a MaaS transition in the Global South. This article contributes to the emerging literature on MaaS governance and provides insights on the capabilities of developing cities to establish MaaS and other transport innovations.

Item URL in elib:https://elib.dlr.de/147821/
Document Type:Article
Title:Transport Authorities and Innovation: Understanding Barriers for MaaS Implementation in the Global South
Authors:
AuthorsInstitution or Email of AuthorsAuthor's ORCID iD
Hasselwander, Marcmarc.hasselwander (at) dlr.dehttps://orcid.org/0000-0002-0852-5093
Bigotte, Joao F.jbigotte (at) dec.uc.ptUNSPECIFIED
Date:11 March 2022
Journal or Publication Title:Transportation Research Procedia
Refereed publication:Yes
Open Access:Yes
Gold Open Access:No
In SCOPUS:Yes
In ISI Web of Science:No
Volume:62
DOI :10.1016/j.trpro.2022.02.059
Page Range:pp. 475-482
Publisher:Elsevier
Series Name:Part of special issue: 24th Euro Working Group on Transportation Meeting
ISSN:2352-1457
Status:Published
Keywords:Mobility as a Service (MaaS); Public sector innovation; Organizational adoption; Implementation barriers; Developing Countries; TOE framework
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Transport
HGF - Program Themes:Transport System
DLR - Research area:Transport
DLR - Program:V VS - Verkehrssystem
DLR - Research theme (Project):V - Ökonver II
Location: Berlin-Adlershof
Institutes and Institutions:Institute of Transport Research > Mobility and Urban Development
Deposited By: Hasselwander, Marc
Deposited On:02 May 2022 22:20
Last Modified:03 May 2022 09:52

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