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Developing and Evaluating a Human-Machine Interface for the Remote Operation of Automated Vehicles (SAE 4 and 5)

Schrank, Andreas Gottfried and Kettwich, Carmen and Oehl, Michael (2021) Developing and Evaluating a Human-Machine Interface for the Remote Operation of Automated Vehicles (SAE 4 and 5). In: 63rd Conference of Experimental Psychologists, p. 224. Pabst Science Publishers. 63rd Conference of Experimental Psychologists – TeaP 2021, 14.-16. März 2021, virtuell. ISBN 978-3-95853-694-4.

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Abstract

The automation of driving tasks is proceeding rapidly. However, for quite some time, highly and especially fully automated driving (SAE 4 and 5) may not be completely feasible from a technical perspective. In order to compensate for the shortcomings of technological progress, teleoperation may serve as a way to effectively use the benefits of automated driving while assuring safety and reliability contributed by a human operator. In the overwhelming majority of situations, this remote-operator will chiefly monitor the vehicles that drives automatedly. In case of extraordinary events that exceed the capabilities of the automation, the remote-operator will take over control of the vehicle. In order to integrate the vehicle’s automation and human remote-operation, the development of a usercentered human-machine interface (HMI) for teleoperation is crucial. Our development of an HMI is tailored to the remote-operation of a highly automated shuttle without an operator on board. The HMI is based on a systematic analysis of use cases, of which detailed requirements were derived. Subsequently, a paper-pencil prototype was generated and refined until a click-dummy emerged. This click-dummy was evaluated by control center professionals. The professionals were first presented the HMI in regular mode. Afterwards, they were asked to solve scenarios with disturbances in the system. Using thinking-aloud, structured interview and questionnaire methodology, the prototype was evaluated regarding its usability, situational awareness, acceptance, and perceived workload. Results support our HMI design for teleoperation of an automated shuttle and they provide insights for a refined HMI design as well as for further research.

Item URL in elib:https://elib.dlr.de/143194/
Document Type:Conference or Workshop Item (Poster)
Title:Developing and Evaluating a Human-Machine Interface for the Remote Operation of Automated Vehicles (SAE 4 and 5)
Authors:
AuthorsInstitution or Email of AuthorsAuthor's ORCID iD
Schrank, Andreas GottfriedAndreas.Schrank (at) dlr.dehttps://orcid.org/0000-0001-8352-1052
Kettwich, CarmenCarmen.Kettwich (at) dlr.dehttps://orcid.org/0000-0001-6814-7058
Oehl, MichaelMichael.Oehl (at) dlr.dehttps://orcid.org/0000-0002-0871-2286
Date:March 2021
Journal or Publication Title:63rd Conference of Experimental Psychologists
Refereed publication:Yes
Open Access:Yes
Gold Open Access:No
In SCOPUS:No
In ISI Web of Science:No
Page Range:p. 224
Editors:
EditorsEmailEditor's ORCID iD
Huckauf, AnkeUniversität UlmUNSPECIFIED
Baumann, MartinUniversität UlmUNSPECIFIED
Ernst, MarcUniversität UlmUNSPECIFIED
Herbert, CorneliaUniversität UlmUNSPECIFIED
Kiefer, MarkusUniversität UlmUNSPECIFIED
Sauter, MarianUniversität UlmUNSPECIFIED
Publisher:Pabst Science Publishers
ISBN:978-3-95853-694-4
Status:Published
Keywords:human-machine interaction remote control teleoperation automated driving
Event Title:63rd Conference of Experimental Psychologists – TeaP 2021
Event Location:virtuell
Event Type:international Conference
Event Dates:14.-16. März 2021
Organizer:Universität Ulm
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Space
HGF - Program Themes:Research under Space Conditions
DLR - Research area:Raumfahrt
DLR - Program:R FR - Research under Space Conditions
DLR - Research theme (Project):R - Teleoperation Systems and User Centre
Location: Braunschweig
Institutes and Institutions:Institute of Transportation Systems > Cooperative Systems, BS
Deposited By: Schrank, Andreas Gottfried
Deposited On:16 Jul 2021 13:28
Last Modified:16 Jul 2021 13:28

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