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Development and Evaluation of a Data Privacy Concept for a Frustration-Aware In-Vehicle System

Ihme, Klas and Bohmann, Stefan and Schramm, Martin and Cornelsen, Sonja and Fäßler, Victor and Pape, Anna-Antonia (2021) Development and Evaluation of a Data Privacy Concept for a Frustration-Aware In-Vehicle System. In: 13th ACM International Conference on Automotive User Interfaces and Interactive Vehicular Applications, (AutomotiveUI '21), pp. 201-208. Association for Computing Machinery. 13th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI '21), 9.-14. Sept. 2021, Leeds, United Kingdom. doi: 10.1145/3409118.3475147.

Full text not available from this repository.

Official URL: https://dl.acm.org/doi/10.1145/3409118.3475147

Abstract

To realize frustration-aware in-vehicle systems based on real-time user monitoring, personal data have to be recorded, analyzed and (potentially) stored raising data privacy concerns that may reduce the user acceptance and hence the spread of such systems. Complementing the development of a frustration-aware system with voice interface in the project F-RELACS, a data privacy concept was created based on the principles privacy by design and privacy by default recommended in the European General Data Protection Regulation. Nine criteria were formulated and 23 concrete measures to satisfy the criteria were derived. The measures were evaluated in an online study with 96 participants between 18 and 74 years. On average, the measures were rated as rather sufficient to sufficient. Participants evaluated the use of commercial third-party software for speech processing as most critical. All results are discussed and proposals to further increase the acceptance of frustration-aware systems are outlined.

Item URL in elib:https://elib.dlr.de/143092/
Document Type:Conference or Workshop Item (Speech)
Title:Development and Evaluation of a Data Privacy Concept for a Frustration-Aware In-Vehicle System
Authors:
AuthorsInstitution or Email of AuthorsAuthor's ORCID iD
Ihme, KlasKlas.Ihme (at) dlr.dehttps://orcid.org/0000-0002-7911-3512
Bohmann, Stefanstefan.bohmann (at) dlr.deUNSPECIFIED
Schramm, Martinms (at) soundreply.comUNSPECIFIED
Cornelsen, Sonjasonja.cornelsen (at) twt-gmbh.deUNSPECIFIED
Fäßler, VictorTWTUNSPECIFIED
Pape, Anna-Antoniaanna.pape (at) twt-gmbh.deUNSPECIFIED
Date:22 September 2021
Journal or Publication Title:13th ACM International Conference on Automotive User Interfaces and Interactive Vehicular Applications, (AutomotiveUI '21)
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In SCOPUS:No
In ISI Web of Science:No
DOI :10.1145/3409118.3475147
Page Range:pp. 201-208
Publisher:Association for Computing Machinery
Status:Published
Keywords:Frustration-aware in-vehicle systems, Data privacy concept, Voice user interface, Nutzerfokussierte Automation, Frustration
Event Title:13th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI '21)
Event Location:Leeds, United Kingdom
Event Type:international Conference
Event Dates:9.-14. Sept. 2021
Organizer:ACM
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Transport
HGF - Program Themes:Road Transport
DLR - Research area:Transport
DLR - Program:V ST Straßenverkehr
DLR - Research theme (Project):V - NGC KoFiF
Location: Braunschweig
Institutes and Institutions:Institute of Transportation Systems > Information Flow Modelling in Mobility Systems, BS
Deposited By: Ihme, Klas
Deposited On:24 Sep 2021 10:35
Last Modified:24 Sep 2021 10:35

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