Requirements of Future Control Centers in Public Transport

Abstract

New mobility concepts in public transport will benefit from automated driving systems. Nevertheless, fully automated vehicles are not expected within the next years. For this reason, a remote operating fallback authority might be a promising solution. To cope with highly complex automation tasks, teleoperation with a distinct human-machine interaction could be used. This work describes a task analysis in order to derive requirements for the design of a future control center workplace which deals with the control of driverless shuttles in combination with mobility-on-demand services in public transport. The results will contribute to create an efficient, valid and capable human-machine interaction concept for vehicle teleoperation.