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An eye catcher in the ATC domain: Influence of Multiple Remote Tower Operations on distribution of eye movements.

Friedrich, Maik and Hamann, Anneke and Jakobi, Jörn (2020) An eye catcher in the ATC domain: Influence of Multiple Remote Tower Operations on distribution of eye movements. In: 22nd International Conference on Human-Computer Interaction, HCII 2020, 12187, pp. 262-277. Springer, Cham. HCI International 2020, Copenhagen, Virtual, 21.-25.7.2020, Virtuel. doi: 10.1007/978-3-030-49183-3_21. ISBN 978-303060113-3. ISSN 0302-9743.

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The future of Remote Tower Operations is focusing on the development and implementation of the Multiple Remote Tower Concept (MRTO) which allows for monitoring and controlling several aerodromes in parallel. While Single Remote Tower Operations have already become reality, the implementation of MRTO poses a significant change in Air Traffic Control Officers’ (ATCOs) workflow, especially in terms of work situations, responsibilities and challenges. Even though, MRTO brings along the potential to reduce the risk for human error due to boredom and also helps financially stabilize smaller airports, it might increase the workload. Yet the changes to workload of an ATCO have to be carefully addressed and analyzed. The ATCOs’ cognitive workload is connected to the ability to maintain a stable picture of the situation. This picture is generated from all the information gathered in monitoring the MRTO workstation. In order to analyze the influence that MRTO has on ATCOs’ process of gathering information, we collected eye tracking data from different experiments that varied in traffic and workplace designs. In addition to the eye tracking we used the subjective rating scale ISA, to measure the perceived workload. Only professional ATCOs participated in our real time simulation study. This paper concentrates on the analysis of gaze distribution and gaze pattern while handling simulated traffic. The analysis concentrated on, first, the influence of the workplace design on the information gathering process and second, the measurements of workload by eye tracking and perceived workload. The results present eye tracking behavior of the participants in a descriptive manner because statistical conditions for inferential statistics are not met. The discussion shows the impact of MRTO on the ATCOs’ workflow in comparison to single remote or conventional tower environments.

Item URL in elib:https://elib.dlr.de/129385/
Document Type:Conference or Workshop Item (Speech)
Title:An eye catcher in the ATC domain: Influence of Multiple Remote Tower Operations on distribution of eye movements.
AuthorsInstitution or Email of AuthorsAuthor's ORCID iDORCID Put Code
Friedrich, MaikUNSPECIFIEDhttps://orcid.org/0000-0003-3742-2322UNSPECIFIED
Hamann, AnnekeUNSPECIFIEDhttps://orcid.org/0000-0001-6312-5116UNSPECIFIED
Jakobi, JörnUNSPECIFIEDhttps://orcid.org/0000-0003-2352-2971UNSPECIFIED
Date:March 2020
Journal or Publication Title:22nd International Conference on Human-Computer Interaction, HCII 2020
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In ISI Web of Science:No
Page Range:pp. 262-277
EditorsEmailEditor's ORCID iDORCID Put Code
Publisher:Springer, Cham
Series Name:Lecture Notes in Computer Science
Keywords:Multiple Remote Tower, subjective Workload, eye tracking, human factors study, exploratory research
Event Title:HCI International 2020, Copenhagen, Virtual
Event Location:Virtuel
Event Type:international Conference
Event Dates:21.-25.7.2020
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Aeronautics
HGF - Program Themes:air traffic management and operations
DLR - Research area:Aeronautics
DLR - Program:L AO - Air Traffic Management and Operation
DLR - Research theme (Project):L - Human factors and safety in Aeronautics (old)
Location: Braunschweig
Institutes and Institutions:Institute of Flight Guidance > Systemergonomy
Deposited By: Friedrich, Maik
Deposited On:12 Aug 2020 10:13
Last Modified:29 Mar 2023 00:42

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