Making Multi-team Systems More Adaptable by Enhancing Transactive Memory System Structures – The Case of CDM in APOC

Abstract

The DLR project ‘Inter Team Collaboration’ (ITC) aims to provide systems engineers with tools and human factors concepts that allow a systemic access to the social side of socio-technical systems. A main design question for implementing Collaborative Decision Making (CDM) in APOC is how to induce collaborative decision making in a dynamic environment of ATM to make it more adaptive and resilient. Our main assumption is that the establishment of a Transactive-Memory System (TMS) is the basic predisposition for a successful implementation of intensive CDM. A TMS reflects linkages across MTS boundaries. Assumedly, its emergence is a function of social structures (like motives), but also of communication structures. The MTS is conceptualized as a nonlinear dynamical system (NDS), where CDM is conceived as an attractor to system-behavior. Recurrence analyses on behavioral data assessed within Human-in-the-Loop-experiments will be applied to identify MTS transition phases in reaction to perturbations.