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The impact of higher levels of automation on performance and situation awareness: A function of information processing ability and working-memory capacity

Jipp, Meike and Ackerman, Phillip L. (2016) The impact of higher levels of automation on performance and situation awareness: A function of information processing ability and working-memory capacity. Journal of Cognitive Engineering and Decision Making, 10, pp. 138-166. SAGE Publications. DOI: 10.1177/1555343416637517 ISSN 1555-3434

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Abstract

Systems that supported operators with higher levels of information-analysis and decision-selection automation had varying effects on human performance and situation awareness. We investigated whether information-processing and working-memory abilities moderate the effects of automation on human performance and situation awareness. To investigate such effects, we measured the information-processing ability and working-memory capacity of 60 participants. We also assessed their performance and situation awareness when they repeatedly controlled simulated air traffic with the support of different levels of information-analysis and decision-selection automation. Results indicated that performance increased, but situation awareness declined, when the levels of automation increased. The participants with better information-processing ability and working-memory capacity scored better in performance and situation awareness. The participants with higher information-processing ability and working-memory capacity profited from the higher levels of automation. In contrast, the participants with lower information-processing ability and working-memory capacity suffered under higher levels of automation. Authors of future research should thus consider individual differences when investigating the effects of automation and focus on identifying mechanisms that ensure that automation supports all operators.

Item URL in elib:https://elib.dlr.de/120999/
Document Type:Article
Title:The impact of higher levels of automation on performance and situation awareness: A function of information processing ability and working-memory capacity
Authors:
AuthorsInstitution or Email of AuthorsAuthors ORCID iD
Jipp, MeikeMeike.Jipp (at) dlr.deUNSPECIFIED
Ackerman, Phillip L.Georgia Institute of TechnologyUNSPECIFIED
Date:2016
Journal or Publication Title:Journal of Cognitive Engineering and Decision Making
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In SCOPUS:Yes
In ISI Web of Science:No
Volume:10
DOI :10.1177/1555343416637517
Page Range:pp. 138-166
Publisher:SAGE Publications
ISSN:1555-3434
Status:Published
Keywords:level of automation, information-analysis automation, decision-selection automation, individual differences
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Aeronautics
HGF - Program Themes:air traffic management and operations
DLR - Research area:Aeronautics
DLR - Program:L AO - Air Traffic Management and Operation
DLR - Research theme (Project):L - Human factors and safety in Aeronautics
Location: Braunschweig
Institutes and Institutions:Institute of Transportation Systems > Human Factors
Deposited By: Jipp, Meike
Deposited On:18 Jul 2018 08:18
Last Modified:18 Jul 2018 08:18

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