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Evaluating the Reduced Flight Deck Crew Concept Using Cognitive Work Analysis and Social Network Analysis: Comparing Normal and Data-link Outage Scenarios

Schmid, Daniela and Korn, Bernd and Stanton, Neville A. (2019) Evaluating the Reduced Flight Deck Crew Concept Using Cognitive Work Analysis and Social Network Analysis: Comparing Normal and Data-link Outage Scenarios. Cognition, Technology and Work. Springer. DOI: 10.1007/s10111-019-00548-5 ISSN 1435-5558

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Official URL: https://link.springer.com/article/10.1007/s10111-019-00548-5

Abstract

The aim of the present paper is to demonstrate how a subset of methods from Cognitive Work Analysis (CWA) in combination with Social Network Analysis (SNA) can be used to analyse the effects of a reduced crew in a legacy system of a commercial airliner's two-pilot-crew operations. Whereas existing research approaches have used different methodological approaches such as classical workload evaluations, we focus on social organisation and cooperation at early conceptual design stages. A case study of Reduced-Crew Operations (RCO) in commercial aviation highlights how Work Domain Analysis, Control Task Analysis and Social Organization and Cooperation Analysis were applied to allocate functions and identify future automation requirements. Furthermore, the SNA shows the possible interactions in future RCO. The effect of technological failure on the network architecture's resilience is also explored. A proposal on how to react to a data-link outage and break-up in RCO is made with respect to limitations in technology. In this way, the work can foster identifying automation requirements and related possible failures at early stages in the design process.

Item URL in elib:https://elib.dlr.de/118330/
Document Type:Article
Additional Information:The article is published under the Terms of the CC-BY 4.0 license (Creative Commons Attribution 4.0 International License: https://creativecommons.org/licenses/by/4.0/legalcode).
Title:Evaluating the Reduced Flight Deck Crew Concept Using Cognitive Work Analysis and Social Network Analysis: Comparing Normal and Data-link Outage Scenarios
Authors:
AuthorsInstitution or Email of AuthorsAuthors ORCID iD
Schmid, DanielaDaniela.Schmid (at) dlr.dehttps://orcid.org/0000-0001-8304-2967
Korn, BerndUNSPECIFIEDUNSPECIFIED
Stanton, Neville A.UNSPECIFIEDUNSPECIFIED
Date:26 February 2019
Journal or Publication Title:Cognition, Technology and Work
Refereed publication:Yes
Open Access:Yes
Gold Open Access:No
In SCOPUS:Yes
In ISI Web of Science:Yes
DOI :10.1007/s10111-019-00548-5
Publisher:Springer
ISSN:1435-5558
Status:Published
Keywords:cognitive work analysis; system of systems; single-pilot operations; social network analysis; resilience
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Aeronautics
HGF - Program Themes:air traffic management and operations
DLR - Research area:Aeronautics
DLR - Program:L AO - Air Traffic Management and Operation
DLR - Research theme (Project):L - Human factors and safety in Aeronautics
Location: Braunschweig
Institutes and Institutions:Institute of Flight Control > Pilot Assistance
Deposited By: Schmid, Daniela
Deposited On:31 Jul 2019 12:29
Last Modified:06 Sep 2019 15:23

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