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Cooperation under Guidelines: How guidelines for cooperation affect interaction behavior of airport experts

Papenfuß, Anne and Biasotto, Anna (2017) Cooperation under Guidelines: How guidelines for cooperation affect interaction behavior of airport experts. 7th SESAR Innovation Days 2017, 28 – 30 November 2017, Belgrad, Serbien.

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Abstract

Collaborative Decision Making is a key component for novel air traffic management concepts. They should enable pro-active decision making that is flexible enough to take into account needs and priorities of several stakeholders. Experience from training of cockpit teams shows the benefit of models structuring the decision making process in terms of decision quality. Guidelines for cooperation were developed to enhance decision making in two exemplary airport management tasks. Qualitative interaction analysis was conducted to investigate the impact of these guidelines on interaction behavior of three teams of airport experts. Results show beside strong inter-team differences that guidelines have the potential to focus team decision making on more thorough situation assessment. The paper proposes metrics to analyze and quantify compliance of teams with a given process. Furthermore, ideas for advancement of the guidelines are derived.

Item URL in elib:https://elib.dlr.de/114451/
Document Type:Conference or Workshop Item (Speech)
Additional Information:Projekt "Collaborative Operations in Control Rooms" (COCO 2014-2017)
Title:Cooperation under Guidelines: How guidelines for cooperation affect interaction behavior of airport experts
Authors:
AuthorsInstitution or Email of AuthorsAuthors ORCID iD
Papenfuß, Anneanne.papenfuss (at) dlr.dehttps://orcid.org/0000-0002-0686-7006
Biasotto, AnnaUniversität HeidelbergUNSPECIFIED
Date:27 September 2017
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In SCOPUS:No
In ISI Web of Science:No
Status:Published
Keywords:human factors; collaborative decision making; interaction analysis; working methods; Interaktionsanalysen; Teamarbeit; Entscheidungsverhalten
Event Title:7th SESAR Innovation Days 2017
Event Location:Belgrad, Serbien
Event Type:international Conference
Event Dates:28 – 30 November 2017
Organizer:SESAR JU
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Aeronautics
HGF - Program Themes:air traffic management and operations
DLR - Research area:Aeronautics
DLR - Program:L AO - Air Traffic Management and Operation
DLR - Research theme (Project):L - Human factors and safety in Aeronautics
Location: Braunschweig
Institutes and Institutions:Institute of Flight Control > Systemergonomy
Deposited By: Papenfuß, Anne
Deposited On:02 Nov 2017 15:48
Last Modified:01 Dec 2018 19:53

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