Papenfuß, Anne and Biasotto, Anna (2017) Cooperation under Guidelines: How guidelines for cooperation affect interaction behavior of airport experts. 7th SESAR Innovation Days 2017, 28 – 30 November 2017, Belgrad, Serbien.
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Abstract
Collaborative Decision Making is a key component for novel air traffic management concepts. They should enable pro-active decision making that is flexible enough to take into account needs and priorities of several stakeholders. Experience from training of cockpit teams shows the benefit of models structuring the decision making process in terms of decision quality. Guidelines for cooperation were developed to enhance decision making in two exemplary airport management tasks. Qualitative interaction analysis was conducted to investigate the impact of these guidelines on interaction behavior of three teams of airport experts. Results show beside strong inter-team differences that guidelines have the potential to focus team decision making on more thorough situation assessment. The paper proposes metrics to analyze and quantify compliance of teams with a given process. Furthermore, ideas for advancement of the guidelines are derived.
Item URL in elib: | https://elib.dlr.de/114451/ | ||||||||||||
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Document Type: | Conference or Workshop Item (Speech) | ||||||||||||
Additional Information: | Projekt "Collaborative Operations in Control Rooms" (COCO 2014-2017) | ||||||||||||
Title: | Cooperation under Guidelines: How guidelines for cooperation affect interaction behavior of airport experts | ||||||||||||
Authors: |
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Date: | 27 September 2017 | ||||||||||||
Refereed publication: | Yes | ||||||||||||
Open Access: | No | ||||||||||||
Gold Open Access: | No | ||||||||||||
In SCOPUS: | No | ||||||||||||
In ISI Web of Science: | No | ||||||||||||
Status: | Published | ||||||||||||
Keywords: | human factors; collaborative decision making; interaction analysis; working methods; Interaktionsanalysen; Teamarbeit; Entscheidungsverhalten | ||||||||||||
Event Title: | 7th SESAR Innovation Days 2017 | ||||||||||||
Event Location: | Belgrad, Serbien | ||||||||||||
Event Type: | international Conference | ||||||||||||
Event Dates: | 28 – 30 November 2017 | ||||||||||||
Organizer: | SESAR JU | ||||||||||||
HGF - Research field: | Aeronautics, Space and Transport | ||||||||||||
HGF - Program: | Aeronautics | ||||||||||||
HGF - Program Themes: | air traffic management and operations | ||||||||||||
DLR - Research area: | Aeronautics | ||||||||||||
DLR - Program: | L AO - Air Traffic Management and Operation | ||||||||||||
DLR - Research theme (Project): | L - Human factors and safety in Aeronautics (old) | ||||||||||||
Location: | Braunschweig | ||||||||||||
Institutes and Institutions: | Institute of Flight Guidance > Systemergonomy | ||||||||||||
Deposited By: | Papenfuß, Anne | ||||||||||||
Deposited On: | 02 Nov 2017 15:48 | ||||||||||||
Last Modified: | 01 Dec 2018 19:53 |
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