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The evaluation of remote tower visual assistance system in preparation of two design concepts

Friedrich, Maik and Pichelmann, Stefan and Papenfuss, Anne and Jakobi, Jörn (2017) The evaluation of remote tower visual assistance system in preparation of two design concepts. In: 19th International Conference on Human-Computer Interaction, HCI 2017. Springer. HCI International 2017, 9.-14. Jul. 2017, Vancouver, Canada. ISBN 978-331958471-3 ISSN 0302-9743

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Abstract

In the last couple of years, the interest in remote tower operation systems has increased, as a concept to provide cost-efficient air traffic control ser-vice to airports. Attempts are made to stretch the concept to enable multi-ple remote tower control. A couple of challenges have been identified that need to be mitigated to make the concept feasible. For instance, studies re-vealed the disadvantage of reduced quality of the video panorama and an increased dispersion of information gathering. Design concepts were de-rived from the top-down and bottom-up mechanisms of human infor-mation processing to support multiple remote tower. These concepts could potentially mitigate the negative effects of a reduced quality of the video panorama and also the dispersion of information gathering. This paper focusses on the reduced quality of the video panorama and uses these design concepts to implement three visual assistance systems. These systems were tested within a laboratory experiment with 40 participants for effectiveness, efficiency, satisfaction, situation awareness, and workload. The microworld FAirControl was used to simulate an air traffic control monitoring task at a single airport. First, the visual assistance systems were compared against the baseline to assess the improvement of each system. Second, in an explorative approach, the visual assistance systems were compared to identify the advantages and disadvantages against each other. The results show that visual assistance systems can mitigate the influence of the quality-reduced video panorama. The results also indicate that usability of the visual assistance systems is crucial. Participant selective information overlay had the best overall performance.

Item URL in elib:https://elib.dlr.de/111208/
Document Type:Conference or Workshop Item (Speech)
Additional Information:http://sites.bs.dlr.de/fl/FLDA/publications/Friedrich%20-%20The%20evaluation%20of%20remote%20tower%20visual%20assistance%20system_final.pdf
Title:The evaluation of remote tower visual assistance system in preparation of two design concepts
Authors:
AuthorsInstitution or Email of AuthorsAuthors ORCID iD
Friedrich, Maikmaik.friedrich (at) dlr.deUNSPECIFIED
Pichelmann, StefanUNSPECIFIEDUNSPECIFIED
Papenfuss, Anneanne.papenfuss (at) dlr.deUNSPECIFIED
Jakobi, JörnUNSPECIFIEDUNSPECIFIED
Date:July 2017
Journal or Publication Title:19th International Conference on Human-Computer Interaction, HCI 2017
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In SCOPUS:Yes
In ISI Web of Science:No
Publisher:Springer
Series Name:Lecture Notes in Computer Science
ISSN:0302-9743
ISBN:978-331958471-3
Status:Published
Keywords:Remote Tower Operations; visual attention; workplace design; interaction design; Visual assistance systems
Event Title:HCI International 2017
Event Location:Vancouver, Canada
Event Type:international Conference
Event Dates:9.-14. Jul. 2017
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Aeronautics
HGF - Program Themes:air traffic management and operations
DLR - Research area:Aeronautics
DLR - Program:L AO - Air Traffic Management and Operation
DLR - Research theme (Project):L - Human factors and safety in Aeronautics
Location: Braunschweig
Institutes and Institutions:Institute of Flight Control > Systemergonomy
Deposited By: Friedrich, Maik
Deposited On:16 Mar 2017 11:49
Last Modified:14 May 2019 13:54

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