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A complete communication framework for public alert: the Alert4All approach

Parraga Niebla, Cristina and Muna, Joseph and Grazzini, Sébastien and Pfeffer, Ralf (2013) A complete communication framework for public alert: the Alert4All approach. In: TIEMS International Conference on Public Alert and Social Media during Crisis and Disasters. TIEMS International Conference on Public Alert and Social Media during Crisis and Disasters, 30. Okt. - 01. Nov. 2013, Berlin, Germany.

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Official URL: http://tiems.info/

Abstract

Public alert systems can significantly contribute to reduce injuries and losses to life and property from existing hazards. However, communications strategies and methods applied in public alerting need to match the communications habits and needs of the population at risk to achieve its goal: that citizens receive, understand and trust the alert message to implement a suitable protective action. This is indeed a challenge when Europe as a whole is addressed. On the one hand, the migration movements within Europe are significant, creating a challenging socio-demographic landscape when it comes to communication. On the other hand, each Member State follows a completely independent (and often different) strategy and applies different technologies or approaches. In this context, the Alert4All has the vision to achieve a harmonized public alerting approach in European Member States, matching the communications needs and habits of the real beneficiaries: the citizens at risk. The Alert4All project proposes a complete communication framework to reach this vision composed of the following elements: • a methodology to easily formulate alert messages - derived from a best practice pre-study - that can be applied to harmonizing public alerting methodologies in Europe; • a guided user interface that fosters the use of best practices; • a multi-channel approach based to match the communications habits of the people at risk, increase the alert penetration and exploit the complementary capabilities of different channels; • a communications transport protocol that matches the capacity capabilities of each communication channel to deliver the alert message; • user device applications to achieve multi-modal delivery of alerts, addressing multi-language issues and people with special needs. The paper describes the complete Alert4All communications framework in detail. In terms of communications technologies, emphasis will be given to the use of future digital TV technology (HbbTV) and navigation receivers to deliver alert messages.

Item URL in elib:https://elib.dlr.de/93010/
Document Type:Conference or Workshop Item (Speech)
Title:A complete communication framework for public alert: the Alert4All approach
Authors:
AuthorsInstitution or Email of AuthorsAuthors ORCID iD
Parraga Niebla, CristinaDeutsches Zentrum für Luft- und Raumfahrt e.V.UNSPECIFIED
Muna, JosephAvanti CommunicationsUNSPECIFIED
Grazzini, SébastienEutelsatUNSPECIFIED
Pfeffer, RalfInstitut für RundfunktechnikUNSPECIFIED
Date:30 October 2013
Journal or Publication Title:TIEMS International Conference on Public Alert and Social Media during Crisis and Disasters
Refereed publication:No
Open Access:No
Gold Open Access:No
In SCOPUS:No
In ISI Web of Science:No
Status:Published
Keywords:Public, alert, Europe, communication framework, multi-channel, alert delivery
Event Title:TIEMS International Conference on Public Alert and Social Media during Crisis and Disasters
Event Location:Berlin, Germany
Event Type:international Conference
Event Dates:30. Okt. - 01. Nov. 2013
Organizer:The International Emergency Management Society
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Space
HGF - Program Themes:other
DLR - Research area:Raumfahrt
DLR - Program:R - no assignment
DLR - Research theme (Project):R - no assignment
Location: Oberpfaffenhofen
Institutes and Institutions:Institute of Communication and Navigation
Deposited By: Parraga Niebla, Cristina
Deposited On:05 Dec 2014 09:27
Last Modified:05 Dec 2014 09:27

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