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The Impact of E-commerce on Final Deliveries: Alternative Parcel Delivery Services in France and Germany

Morganti, Eleonora and Seidel, Saskia and Blanquart, Corinne and Dablanc, Laetitia and Lenz, Barbara (2014) The Impact of E-commerce on Final Deliveries: Alternative Parcel Delivery Services in France and Germany. Transportation Research Procedia, pp. 178-190. Gebruder Borntraeger Verlagsbuchhandlung. doi: 10.1016/j.trpro.2014.11.014.

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Official URL: https://www.sciencedirect.com/science/article/pii/S235214651400297X?via%3Dihub


In Europe, shopping habits have changed fast during the last decade and a high percentage of consumers now shop online. E-commerce for physical goods generates a significant demand for dedicated delivery services, and results in increasingly difficult last mile logistics. In particular home delivery services, which are usually the preferred option by the online consumers, contribute to the atomization of parcel flows thus causing particular problems within the urban areas. However, alternative delivery solutions are growing fast, especially in metropolitan areas The purpose of this article is to compare the alternatives to home delivery that have been developed by French and German parcel delivery operators which developed pick-up points in stores and automated lockers networks. The paper includes an analysis of the key drivers of the development of the two emblematic delivery services (pick-up points and lockers), with reference to the strategies of service providers and e-commerce firms as well as consumer preferences.

Item URL in elib:https://elib.dlr.de/92673/
Document Type:Article
Title:The Impact of E-commerce on Final Deliveries: Alternative Parcel Delivery Services in France and Germany
AuthorsInstitution or Email of AuthorsAuthor's ORCID iD
Seidel, SaskiaSaskia.Seidel (at) dlr.deUNSPECIFIED
Lenz, BarbaraBarbara.Lenz (at) dlr.deUNSPECIFIED
Journal or Publication Title:Transportation Research Procedia
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In ISI Web of Science:No
DOI :10.1016/j.trpro.2014.11.014
Page Range:pp. 178-190
Publisher:Gebruder Borntraeger Verlagsbuchhandlung
Series Name:Elsevier Science Direct
Keywords:E-commerce; final deliveries; parcels deliveries;
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Transport
HGF - Program Themes:Transport System
DLR - Research area:Transport
DLR - Program:V VS - Verkehrssystem
DLR - Research theme (Project):V - Energie und Verkehr
Location: Berlin-Adlershof
Institutes and Institutions:Institute of Transport Research > Commercial Transport
Deposited By: Seidel, Saskia
Deposited On:20 Nov 2020 22:51
Last Modified:07 Dec 2020 08:39

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