Increased Acceptance of Controller Assistance by Automatic Speech Recognition

Kurzfassung

Abstract—Situation awareness of today’s automation relies on sensor information, data bases and the information delivered by the operator using an appropriate HMI. The situation is mostly influenced by voice communications between controller and pilots. Hence, voice communication is an important part for the human operator to implement his plans. Voice communication runs independent and in parallel to the process the automation performs to understand the situation. Therefore, the automation, specifically the support system, is not aware of agreements between human operators. Even worse, the operators have additional effort to inform the support systems about their communication, i.e. their intents. This additional effort can be avoided by using automatic speech recognition systems (ASR). Nowadays, ASR is used in many applications, e.g. Siri® in Apple’s iPhone®.