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Improving Usability of a Complex Household Travel Survey: An Evaluation of User Requirements

Schulz, Angelika und Nobis, Claudia und Follmer, Robert und Jesske, Birgit und Gruschwitz, Dana (2009) Improving Usability of a Complex Household Travel Survey: An Evaluation of User Requirements. Transportation Research Record: Journal of the Transportation Research Board, Volume, Seiten 11-17. US National Research Council. DOI: 10.3141/2105-02 ISSN 0361-1981

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Data quality does not only refer to statistical characteristics of the respective dataset, but also includes further dimensions that are closely related to user requirements in terms of content, convenience of access, comprehensibility, and usability. Especially with respect to datasets designated for multiple secondary analyses by heterogeneous users, particular attention must be given to data processing, data documentation and supplementary information. Within the context of a largescale national household travel survey, a two-stage evaluation approach was developed in order to get a better understanding of the dataset's usability for various users. The evaluation process consisted of two parts: First, a retrospective online user survey was carried out to get a general overview of the user community, the respective context of data usage and the users' overall satisfaction. Subsequently, a one-day user workshop was held. While the survey was mainly designed as exploratory instrument to reveal effectively the majority of relevant issues, the workshop was intended to discuss complex or controversial matters with highly qualified and committed stakeholders. Both the survey as well as the workshop revealed the crucial role of a user-centered approach when conducting a survey. In fact, quite a few adjustments can be accomplished with reasonable effort while ensuring comparability and keeping within a given budget. Mostly, these adjustments are related to data processing, documentation and information. Based on the findings, general recommendations were made with special emphasis on the essential consideration of different user requirements.

Zusätzliche Informationen:Veroeffentlichung im Rahmen des Projektes "MiD 2008 - Mobilitaet in Deutschland"
Titel:Improving Usability of a Complex Household Travel Survey: An Evaluation of User Requirements
AutorenInstitution oder E-Mail-AdresseAutoren-ORCID-iD
Schulz, Angelikaangelika.schulz@dlr.deNICHT SPEZIFIZIERT
Nobis, Claudiaclaudia.nobis@dlr.deNICHT SPEZIFIZIERT
Datum:6 Januar 2009
Erschienen in:Transportation Research Record: Journal of the Transportation Research Board
Referierte Publikation:Ja
In Open Access:Nein
In ISI Web of Science:Ja
DOI :10.3141/2105-02
Seitenbereich:Seiten 11-17
HerausgeberInstitution und/oder E-Mail-Adresse der Herausgeber
NICHT SPEZIFIZIERTTransportation Research Board of the National Academies
Verlag:US National Research Council
Name der Reihe:Transportation Research Record: Journal of the Transportation Research Board
Stichwörter:Datenqualität, Nutzeranforderungen, Sekundäranalyse, Datenbearbeitung, Datendokumentation, Haushaltsbefragung, Mobilitätsbefragung, Mobilitätsverhalten, Evaluation, Datennutzung, Nutzerorientierung, Erhebungsdesign, MiD, data quality, user requirements, secondary analysis, data processing, data documentation, household survey, mobility survey, mobility behavior, evaluation, data usage, user-centered approach, survey design, MiD, usability of survey data, evaluation of user requirements, evaluation approach, retrospective user survey, user workshopdata quality, convenience of access, comprehensibility, secondary use of data
HGF - Forschungsbereich:Luftfahrt, Raumfahrt und Verkehr
HGF - Programm:Verkehr
HGF - Programmthema:Verkehrssystem
DLR - Schwerpunkt:Verkehr
DLR - Forschungsgebiet:V VS - Verkehrssystem
DLR - Teilgebiet (Projekt, Vorhaben):V - Clearingstelle (alt)
Standort: Berlin-Adlershof
Institute & Einrichtungen:Institut für Verkehrsforschung > Personenverkehr
Hinterlegt von: Schulz, Angelika
Hinterlegt am:15 Jul 2009 08:55
Letzte Änderung:08 Mär 2018 18:52

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