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The workplace of Traffic Management Center Operators – what changes do experts foresee until 2020?

Hinkeldein, Daniel Christoph (2008) The workplace of Traffic Management Center Operators – what changes do experts foresee until 2020? In: 15th World Congress on ITS. 15th World Congress on ITS, 2008-11-16 - 2008-11-20, New York (USA).

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Abstract

This paper aims to understand the dynamics of the Traffic Management Center operator workplace. Currently we can observe an expansion of tools, tasks and traffic volumes the operator has to handle. Using expert interviews and Mayring’s Qualitative Content Analysis 20 interviews were made and analyzed. Experts come from four different ITS working fields in Germany: Research, operation, engineering, administration. Results indicate that experts expect a massive change in job characteristics mainly due to technical and organizational influences. Conclusions are drawn for today’s selection and training procedures.

Item URL in elib:https://elib.dlr.de/53377/
Document Type:Conference or Workshop Item (Paper)
Title:The workplace of Traffic Management Center Operators – what changes do experts foresee until 2020?
Authors:
AuthorsInstitution or Email of AuthorsAuthors ORCID iD
Hinkeldein, Daniel ChristophUNSPECIFIEDUNSPECIFIED
Date:15 February 2008
Journal or Publication Title:15th World Congress on ITS
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In SCOPUS:No
In ISI Web of Science:No
Status:Accepted
Keywords:TMC, Traffic Management Center, operator, training, selection, expert interview, Mayring’s Qualitative Content Analysis, ITS, Intelligent Transportation System
Event Title:15th World Congress on ITS
Event Location:New York (USA)
Event Type:international Conference
Event Dates:2008-11-16 - 2008-11-20
Organizer:ITS America
HGF - Research field:Aeronautics, Space and Transport (old)
HGF - Program:Transport
HGF - Program Themes:V SM - Sicherung der Mobilität (old)
DLR - Research area:Transport
DLR - Program:V SM - Sicherung der Mobilität
DLR - Research theme (Project):V - Aufbau Traffic Tower (old)
Location: Berlin-Adlershof
Institutes and Institutions:Institute of Transportation Systems > Traffic Management
Deposited By: Hinkeldein, Daniel Christoph
Deposited On:09 Oct 2008
Last Modified:14 Jan 2010 23:09

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