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Shaping the Future of ITS Workforce: Whom to Select? What Requirements? How to Train?

Hinkeldein, Daniel Christoph and Pecena, Yvonne and Jörn, Lisa (2008) Shaping the Future of ITS Workforce: Whom to Select? What Requirements? How to Train? In: TRB 87th Annual Meeting. TRB 2008 (87. Annual Meeting), 2008-01-13 - 2008-01-17, Washington, DC (USA).

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Official URL: http://pubsindex.trb.org/document/view/default.asp?lbid=848339


Intelligent Transportation Systems (ITS) can only operate successfully if selection and training of personnel is carried out in a systematic, theoretically sound way. Given the increasing responsibility of operators working in the control room, a scientific analysis to develop requirements and specifications for training and selection is necessary. Despite the increasing deployment of ITS in industrialized countries, so far no systematic, empirically supported requirements analysis – including ability-level as well as the task-level – has been done for Traffic Operators in Traffic Management Centers (TMCs), Tunnel Operation Centers (TOC) and Urban Traffic Control Centers (UTC). In this paper, we establish a general requirement profile – including knowledge, skills and abilities – for operators in all three different center types and highlight the differences for TOs in TMCs, TOCs and UTCs. Moreover, we draw consequences for selection processes for potential operations employees and provide an overview of tasks that have to be taught specifically. The methods and results shown are particularly helpful for researchers and practitioners in the operational field of ITS.

Item URL in elib:https://elib.dlr.de/53374/
Document Type:Conference or Workshop Item (Paper)
Additional Information:Ko-Autorinnen arbeiten im Institut für Luft- und Raumfahrtmedizin, Abteilung Luft- und Raumfahrtpsychologie
Title:Shaping the Future of ITS Workforce: Whom to Select? What Requirements? How to Train?
AuthorsInstitution or Email of AuthorsAuthors ORCID iD
Hinkeldein, Daniel ChristophUNSPECIFIEDUNSPECIFIED
Date:14 January 2008
Journal or Publication Title:TRB 87th Annual Meeting
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In ISI Web of Science:No
Keywords:ITS, TMC, selection, training, operation, intelligent transportation system, traffic management center, urban traffic control centers, tunnel operation center,
Event Title:TRB 2008 (87. Annual Meeting)
Event Location:Washington, DC (USA)
Event Type:international Conference
Event Dates:2008-01-13 - 2008-01-17
Organizer:transportation research board
HGF - Research field:Aeronautics, Space and Transport (old)
HGF - Program:Transport
HGF - Program Themes:V SM - Sicherung der Mobilität (old)
DLR - Research area:Transport
DLR - Program:V SM - Sicherung der Mobilität
DLR - Research theme (Project):V - Aufbau Traffic Tower (old)
Location: Berlin-Adlershof
Institutes and Institutions:Institute of Transportation Systems > Traffic Management
Deposited By: Hinkeldein, Daniel Christoph
Deposited On:08 Apr 2008
Last Modified:27 Apr 2009 14:46

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