User requirements for a multimodal routing system to support transport behavior

Abstract

Traffic information services provide new options to ease the individual’s access to all kinds of transport modes. This is linked to the expectation that e.g. a multimodal routing system offers the possibility to influence travel behaviour in a way that traffic problems can be reduced. This presumes the acceptance of the users. Within the project ORINOKO acceptance-promoting factors are incorporated into the development process of a "multimodal routing system" at an early stage. Therefore the DLR Institute for Transport Research conducted focus groups to identify user requirements for such a system. The article describes the approach and some selected results.