The ExperienceAtlas – Real-time mapping of travel experience in intermodal transport

Kurzfassung

Passenger experiences in public transport are not evenly distributed, but are concentrated in spatial clusters with specific problem constellations. Our real-time visualisation of travel experiences from Hamburg shows transport providers where and why improvements have the greatest impact. The ExperienceAtlas is a cartographic web application that visualises the subjective travel experience of public transport users — recorded via a mobile application — in aggregated hexagonal cells and also shows feedback on positive and negative events (e.g. delays, comfort, overcrowding). The application is based on the open-source components MapStore and GeoServer and provides all map data via standardised OGC interfaces, which enables real-time filtering directly on the raw database as well as flexible integration into external GIS or business analytics tools.