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Minimal risk maneuver communication in highly automated shuttles via internal human-machine interfaces using media richness for user-centered interface design

Brandt, Thorben und Wilbrink, Marc und Oehl, Michael (2024) Minimal risk maneuver communication in highly automated shuttles via internal human-machine interfaces using media richness for user-centered interface design. Human Factors and Ergonomics Society Europe Chapter 2024 Annual Conference, 2024-04-09 - 2024-04-11, Lübeck, Deutschland. ISSN 2333-4959. (im Druck)

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Kurzfassung

Highly automated shuttles (HAV; SAE 4) replace the human driver through sophisticated automation systems. This means that users will have no one to communicate directly with in case of problematic situations. One possible countermeasure could be increasing system transparency, by a multi-layered internal Human-Machine Interface (iHMI), providing information to shuttle users. However, it is still unclear how information should be communicated to users to ensure good user experience during minimal risk maneuvers (MRM). We conducted an experimental study in virtual reality, facilitating the media richness theory to address this issue providing a multi-layered iHMI consisting of a visual representation of upcoming steps during MRMs accompanied by an avatar surrogating the media richness of face-to-face communication with a shuttle driver. Using a block-design, the participants experienced three versions of the iHMI in three situations each, either a solely visual interface with the problem-solving steps, the visual interface including loudspeaker announcements, or the visual interface in addition to the avatar giving the announcements. After each situation, participants were asked to answer several short questionnaires regarding their experience. Results provide insights into how media-richness of iHMIs can foster passenger experience in HAVs and, therefore, facilitate user adoption of these future mobility services.

elib-URL des Eintrags:https://elib.dlr.de/204154/
Dokumentart:Konferenzbeitrag (Poster)
Titel:Minimal risk maneuver communication in highly automated shuttles via internal human-machine interfaces using media richness for user-centered interface design
Autoren:
AutorenInstitution oder E-Mail-AdresseAutoren-ORCID-iDORCID Put Code
Brandt, Thorbenthorben.brandt (at) dlr.dehttps://orcid.org/0009-0009-6346-7947NICHT SPEZIFIZIERT
Wilbrink, Marcmarc.wilbrink (at) dlr.dehttps://orcid.org/0000-0002-7550-8613NICHT SPEZIFIZIERT
Oehl, MichaelMichael.Oehl (at) dlr.dehttps://orcid.org/0000-0002-0871-2286NICHT SPEZIFIZIERT
Datum:9 April 2024
Referierte Publikation:Ja
Open Access:Nein
Gold Open Access:Nein
In SCOPUS:Nein
In ISI Web of Science:Nein
ISSN:2333-4959
Status:im Druck
Stichwörter:Highly Automated Shuttles, Avatars, internal Human-Machine Interface, Minimal Risk Maneuvers, Human-Computer Interaction
Veranstaltungstitel:Human Factors and Ergonomics Society Europe Chapter 2024 Annual Conference
Veranstaltungsort:Lübeck, Deutschland
Veranstaltungsart:internationale Konferenz
Veranstaltungsbeginn:9 April 2024
Veranstaltungsende:11 April 2024
Veranstalter :Human Factors and Ergonomics Society
HGF - Forschungsbereich:Luftfahrt, Raumfahrt und Verkehr
HGF - Programm:Verkehr
HGF - Programmthema:Verkehrssystem
DLR - Schwerpunkt:Verkehr
DLR - Forschungsgebiet:V VS - Verkehrssystem
DLR - Teilgebiet (Projekt, Vorhaben):V - VMo4Orte - Vernetzte Mobilität für lebenswerte Orte
Standort: Braunschweig
Institute & Einrichtungen:Institut für Verkehrssystemtechnik > Kooperative Systeme, BS
Hinterlegt von: Brandt, Thorben
Hinterlegt am:12 Sep 2024 18:15
Letzte Änderung:12 Sep 2024 18:15

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