Brandt, Thorben und Wilbrink, Marc und Oehl, Michael (2024) Minimal risk maneuver communication in highly automated shuttles via internal human-machine interfaces using media richness for user-centered interface design. Human Factors and Ergonomics Society Europe Chapter 2024 Annual Conference, 2024-04-09 - 2024-04-11, Lübeck, Deutschland. ISSN 2333-4959. (im Druck)
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Kurzfassung
Highly automated shuttles (HAV; SAE 4) replace the human driver through sophisticated automation systems. This means that users will have no one to communicate directly with in case of problematic situations. One possible countermeasure could be increasing system transparency, by a multi-layered internal Human-Machine Interface (iHMI), providing information to shuttle users. However, it is still unclear how information should be communicated to users to ensure good user experience during minimal risk maneuvers (MRM). We conducted an experimental study in virtual reality, facilitating the media richness theory to address this issue providing a multi-layered iHMI consisting of a visual representation of upcoming steps during MRMs accompanied by an avatar surrogating the media richness of face-to-face communication with a shuttle driver. Using a block-design, the participants experienced three versions of the iHMI in three situations each, either a solely visual interface with the problem-solving steps, the visual interface including loudspeaker announcements, or the visual interface in addition to the avatar giving the announcements. After each situation, participants were asked to answer several short questionnaires regarding their experience. Results provide insights into how media-richness of iHMIs can foster passenger experience in HAVs and, therefore, facilitate user adoption of these future mobility services.
elib-URL des Eintrags: | https://elib.dlr.de/204154/ | ||||||||||||||||
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Dokumentart: | Konferenzbeitrag (Poster) | ||||||||||||||||
Titel: | Minimal risk maneuver communication in highly automated shuttles via internal human-machine interfaces using media richness for user-centered interface design | ||||||||||||||||
Autoren: |
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Datum: | 9 April 2024 | ||||||||||||||||
Referierte Publikation: | Ja | ||||||||||||||||
Open Access: | Nein | ||||||||||||||||
Gold Open Access: | Nein | ||||||||||||||||
In SCOPUS: | Nein | ||||||||||||||||
In ISI Web of Science: | Nein | ||||||||||||||||
ISSN: | 2333-4959 | ||||||||||||||||
Status: | im Druck | ||||||||||||||||
Stichwörter: | Highly Automated Shuttles, Avatars, internal Human-Machine Interface, Minimal Risk Maneuvers, Human-Computer Interaction | ||||||||||||||||
Veranstaltungstitel: | Human Factors and Ergonomics Society Europe Chapter 2024 Annual Conference | ||||||||||||||||
Veranstaltungsort: | Lübeck, Deutschland | ||||||||||||||||
Veranstaltungsart: | internationale Konferenz | ||||||||||||||||
Veranstaltungsbeginn: | 9 April 2024 | ||||||||||||||||
Veranstaltungsende: | 11 April 2024 | ||||||||||||||||
Veranstalter : | Human Factors and Ergonomics Society | ||||||||||||||||
HGF - Forschungsbereich: | Luftfahrt, Raumfahrt und Verkehr | ||||||||||||||||
HGF - Programm: | Verkehr | ||||||||||||||||
HGF - Programmthema: | Verkehrssystem | ||||||||||||||||
DLR - Schwerpunkt: | Verkehr | ||||||||||||||||
DLR - Forschungsgebiet: | V VS - Verkehrssystem | ||||||||||||||||
DLR - Teilgebiet (Projekt, Vorhaben): | V - VMo4Orte - Vernetzte Mobilität für lebenswerte Orte | ||||||||||||||||
Standort: | Braunschweig | ||||||||||||||||
Institute & Einrichtungen: | Institut für Verkehrssystemtechnik > Kooperative Systeme, BS | ||||||||||||||||
Hinterlegt von: | Brandt, Thorben | ||||||||||||||||
Hinterlegt am: | 12 Sep 2024 18:15 | ||||||||||||||||
Letzte Änderung: | 12 Sep 2024 18:15 |
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