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Remote Operation as a Key Enabler for Autonomous Driving: User-Centred Design and Expert Evaluation of a Prototypical Workplace for the Technical Supervisor

Schrank, Andreas Gottfried und Walocha, Fabian und Wendorff, Nils und Nguyen, Hoai Phuong und Rudolph, Florian und Oehl, Michael (2023) Remote Operation as a Key Enabler for Autonomous Driving: User-Centred Design and Expert Evaluation of a Prototypical Workplace for the Technical Supervisor. In: Abstracts of the Annual Meeting 2023 of the Human Factors and Ergonomics Society (HFES) - Europe Chapter. Annual Meeting 2023 of the Human Factors and Ergonomics Society (HFES) - Europe Chapter, 2023-04-26 - 2023-04-28, Liverpool, United Kingdom.

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Offizielle URL: https://www.hfes-europe.org/wp-content/uploads/2014/05/AbstractsLiverpool2023.pdf

Kurzfassung

Remotely operating vehicles utilizes the benefits of vehicle automation when fully automated driving is not yet possible. A high level of safety and availability is ensured from afar by a human operator who supports the vehicle automation when its capabilities are exceeded. The remote operator thus fulfils the legal requirements in Germany as a Technical Supervisor to safely operate highly automated vehicles at SAE 4. To integrate the remote operator into the automated driving system, a novel user-centred human- machine interface (HMI) for remote operation workplaces was developed and initially evaluated (Kettwich, Schrank, & Oehl, 2021). The insights gained in this process were incorporated into the design of a prototypical workplace for remote operation. This workplace was now tested by 38 participants meeting the professional background criteria for the role of Technical Supervisor using typical simulation scenarios. Even under elevated workload induced by simultaneously engaging in a secondary task, participants were able to obtain sufficient situation awareness and quickly resolve the scenarios. The HMI yielded favourable usability and acceptance ratings. Participants were particularly satisfied with its ergonomics and the interaction design. The results of the study inform the workplace’s iterative development and further research on the remote operation of automated vehicles.

elib-URL des Eintrags:https://elib.dlr.de/195020/
Dokumentart:Konferenzbeitrag (Vortrag)
Titel:Remote Operation as a Key Enabler for Autonomous Driving: User-Centred Design and Expert Evaluation of a Prototypical Workplace for the Technical Supervisor
Autoren:
AutorenInstitution oder E-Mail-AdresseAutoren-ORCID-iDORCID Put Code
Schrank, Andreas GottfriedAndreas.Schrank (at) dlr.dehttps://orcid.org/0000-0001-8352-1052NICHT SPEZIFIZIERT
Walocha, FabianFabian.Walocha (at) dlr.dehttps://orcid.org/0000-0002-0251-0157NICHT SPEZIFIZIERT
Wendorff, NilsNils.Wendorff (at) dlr.deNICHT SPEZIFIZIERTNICHT SPEZIFIZIERT
Nguyen, Hoai PhuongHoai.Nguyen (at) dlr.dehttps://orcid.org/0000-0002-4623-4764NICHT SPEZIFIZIERT
Rudolph, FlorianFlorian.Rudolph (at) dlr.dehttps://orcid.org/0000-0001-9997-6094NICHT SPEZIFIZIERT
Oehl, MichaelMichael.Oehl (at) dlr.dehttps://orcid.org/0000-0002-0871-2286NICHT SPEZIFIZIERT
Datum:April 2023
Erschienen in:Abstracts of the Annual Meeting 2023 of the Human Factors and Ergonomics Society (HFES) - Europe Chapter
Referierte Publikation:Ja
Open Access:Nein
Gold Open Access:Nein
In SCOPUS:Nein
In ISI Web of Science:Nein
Status:veröffentlicht
Stichwörter:remote operation, remote assistance, human-machine interaction, workplace design, evaluation, user-centered design
Veranstaltungstitel:Annual Meeting 2023 of the Human Factors and Ergonomics Society (HFES) - Europe Chapter
Veranstaltungsort:Liverpool, United Kingdom
Veranstaltungsart:internationale Konferenz
Veranstaltungsbeginn:26 April 2023
Veranstaltungsende:28 April 2023
Veranstalter :Human Factors and Ergonomics Society (HFES) - Europe Chapter
HGF - Forschungsbereich:Luftfahrt, Raumfahrt und Verkehr
HGF - Programm:Verkehr
HGF - Programmthema:Straßenverkehr
DLR - Schwerpunkt:Verkehr
DLR - Forschungsgebiet:V ST Straßenverkehr
DLR - Teilgebiet (Projekt, Vorhaben):V - KoKoVI - Koordinierter kooperativer Verkehr mit verteilter, lernender Intelligenz
Standort: Braunschweig
Institute & Einrichtungen:Institut für Verkehrssystemtechnik > Kooperative Systeme, BS
Hinterlegt von: Schrank, Andreas Gottfried
Hinterlegt am:26 Mai 2023 14:59
Letzte Änderung:24 Apr 2024 20:55

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