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Passenger Dimensions in Sustainable Multimodal Mobility Services

Duca, Gabriella and Meincke, Peter A. and Trincone, Barbara and Bagamanova, Margarita and Russo, Raffaella and Sangermano, Vittorio (2022) Passenger Dimensions in Sustainable Multimodal Mobility Services. Sustainability, 14 (19), pp. 1-17. Multidisciplinary Digital Publishing Institute (MDPI). doi: 10.3390/su141912254. ISSN 2071-1050.

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Official URL: https://www.mdpi.com/journal/sustainability


Seamless integration of air segment in the overall multimodal mobility chain is a key challenge to provide more efficient and sustainable transport services. Technology advances offer a unique opportunity to build a new generation of transport services able to match the evolving expectations and needs of society as a whole. In this context, the passenger-centric approach represents a method to inform the design of future mobility services, supporting quality of life, security and services to citizens traveling across Europe. Relying on the concepts of inclusive design, context of use and task analysis, in this article, we present a comprehensive methodological framework for the analysis of passenger characteristics to elicit features and requirements for future multimodal mobility services, including air leg, that are relevant from the perspective of passengers. The proposed methodology was applied to a series of specific use cases envisaged for three time horizons, 2025, 2035 and 2050, in the context of a European research project. Then, passenger-focused key performance indicators and related metrics were derived to be included in a validation step, with the aim of assessing the extent of benefit for passengers that can be achieved in the forecasted scenarios. The results of the study demonstrate the relevance of human variability in the design of public services, as well as the feasibility of personalized performance assessment of mobility services.

Item URL in elib:https://elib.dlr.de/191735/
Document Type:Article
Title:Passenger Dimensions in Sustainable Multimodal Mobility Services
AuthorsInstitution or Email of AuthorsAuthor's ORCID iDORCID Put Code
Duca, GabriellaISSNOVA, Institute for Sustainable Society and InnovationUNSPECIFIEDUNSPECIFIED
Meincke, Peter A.UNSPECIFIEDhttps://orcid.org/0000-0001-6199-2232UNSPECIFIED
Bagamanova, MargaritaAmsterdam University of Applied SciencesUNSPECIFIEDUNSPECIFIED
Russo, RaffaellaISSNOVA, Institute for Sustainable Society and InnovationUNSPECIFIEDUNSPECIFIED
Sangermano, VittorioISSNOVA, Institute for Sustainable Society and InnovationUNSPECIFIEDUNSPECIFIED
Date:27 September 2022
Journal or Publication Title:Sustainability
Refereed publication:Yes
Open Access:Yes
Gold Open Access:Yes
In ISI Web of Science:Yes
Page Range:pp. 1-17
Publisher:Multidisciplinary Digital Publishing Institute (MDPI)
Series Name:Special Issue Sustainability in Air Transport and Multimodality
Keywords:passenger-centric mobility, door-to-door journey, multimodal air transport, social sustainability, inclusive design
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Transport
HGF - Program Themes:Transport System
DLR - Research area:Transport
DLR - Program:V VS - Verkehrssystem
DLR - Research theme (Project):V - Transition (old)
Location: Braunschweig
Institutes and Institutions:Institute of Transportation Systems
Institute of Transportation Systems > Design and Evaluation of Mobility Solutions, BS
Deposited By: Meincke, Dr. Peter A.
Deposited On:09 Dec 2022 16:34
Last Modified:14 Dec 2022 14:15

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