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IMPACT-2 methodology to include customer experience improvements in modal shift estimations

Kristoffersson, Ida and Verrier, Antoine and Liu, Chengxi and Kurt, Filiz and Getton, Frédérick and Vannier, Elodie (2022) IMPACT-2 methodology to include customer experience improvements in modal shift estimations. In: Proceedings of the 4th SmartRaCon Scientific Seminar, 39, pp. 117-129. 4th SmartRaCon Scientific Seminar, 20. Okt. 2022, San Sebastian, Spanien. ISSN 1866-721X. (In Press)

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Abstract

In this paper, the methodology developed within the IMPACT-2 modelling system for capturing customer experience improvements has been shown when conducting modal shift analyses of railway innovations. Furthermore, challenges and constraints when developing the models have been discussed.

Item URL in elib:https://elib.dlr.de/189363/
Document Type:Conference or Workshop Item (Speech)
Title:IMPACT-2 methodology to include customer experience improvements in modal shift estimations
Authors:
AuthorsInstitution or Email of AuthorsAuthor's ORCID iD
Kristoffersson, IdaSwedish National Road and Transport Research Institute (VTI)UNSPECIFIED
Verrier, AntoineSNCFUNSPECIFIED
Liu, ChengxiSwedish National Road and Transport Research Institute (VTI)UNSPECIFIED
Kurt, FilizFiliz.Kurt (at) dlr.deUNSPECIFIED
Getton, FrédérickSNCFUNSPECIFIED
Vannier, ElodieSNCFUNSPECIFIED
Date:October 2022
Journal or Publication Title:Proceedings of the 4th SmartRaCon Scientific Seminar
Refereed publication:Yes
Open Access:Yes
Gold Open Access:No
In SCOPUS:No
In ISI Web of Science:No
Volume:39
Page Range:pp. 117-129
Series Name:Reports of the DLR-Institute of Transportation Systems
ISSN:1866-721X
Status:In Press
Keywords:railway assessment, Shift2Rail, IMPACT-2, customer experience assessment, modal shift analysis, European railway, key performance indicator, elementary barriers
Event Title:4th SmartRaCon Scientific Seminar
Event Location:San Sebastian, Spanien
Event Type:international Conference
Event Dates:20. Okt. 2022
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Transport
HGF - Program Themes:Rail Transport
DLR - Research area:Transport
DLR - Program:V SC Schienenverkehr
DLR - Research theme (Project):V - Digitalisierung und Automatisierung des Bahnsystems
Location: Berlin-Adlershof , Braunschweig
Institutes and Institutions:Institute of Transportation Systems > Design and Evaluation of Mobility Solutions, BA
Institute of Transportation Systems > Design and Evaluation of Mobility Solutions, BS
Deposited By: Eckert, Alessa
Deposited On:03 Nov 2022 15:11
Last Modified:07 Nov 2022 11:05

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