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What the eyes reveal: Investigating the detection of automation failures

Bruder, Carmen and Hasse, Catrin (2020) What the eyes reveal: Investigating the detection of automation failures. Applied Ergonomics, 82, e102967. Elsevier. doi: 10.1016/j.apergo.2019.102967. ISSN 0003-6870.

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Official URL: https://www.sciencedirect.com/science/article/abs/pii/S0003687018305593?via%3Dihub

Abstract

In order to detect automation failures in a timely manner, operators are required to monitor automated systems efficiently. The present study analysed eye movements to predict whether or not participants could detect an automation failure. Eye movements were recorded whilst 101 participants were monitoring an automated system where automation failures occurred at irregular intervals. A main result is that about 75.6 per cent of automation failure detections were predicted successfully by the corresponding eye movements. In cases where failures were detected successfully, relevant information is monitored more often and more intensively, in particular shortly before an automation failure happens and while it is happening. The findings are discussed in the context of the personnel selection and training of aviation operatives, as well as incident reporting as used in air traffic control (ATC).

Item URL in elib:https://elib.dlr.de/185573/
Document Type:Article
Title:What the eyes reveal: Investigating the detection of automation failures
Authors:
AuthorsInstitution or Email of AuthorsAuthor's ORCID iD
Bruder, CarmenUNSPECIFIEDhttps://orcid.org/0000-0003-2638-2361
Hasse, CatrinUNSPECIFIEDUNSPECIFIED
Date:January 2020
Journal or Publication Title:Applied Ergonomics
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In SCOPUS:Yes
In ISI Web of Science:Yes
Volume:82
DOI:10.1016/j.apergo.2019.102967
Page Range:e102967
Publisher:Elsevier
ISSN:0003-6870
Status:Published
Keywords:Human monitoring; Automation failures; Failure detection; Personnel selection; Eye tracking; Eye movements
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Aeronautics
HGF - Program Themes:air traffic management and operations
DLR - Research area:Aeronautics
DLR - Program:L AO - Air Traffic Management and Operation
DLR - Research theme (Project):L - Human factors and safety in Aeronautics (old)
Location: Hamburg
Institutes and Institutions:Institute of Aerospace Medicine > Aviation and Space Psychology
Deposited By: Bruder, Dr. Carmen
Deposited On:08 Apr 2022 12:40
Last Modified:08 Apr 2022 12:40

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