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Bots in software engineering: a systematic mapping study

Santhanam, Sivasurya and Hecking, Tobias and Schreiber, Andreas and Wagner, Stefan (2022) Bots in software engineering: a systematic mapping study. PeerJ Computer Science, 8 (e866). PeerJ. doi: 10.7717/peerj-cs.866. ISSN 2376-5992.

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Official URL: https://peerj.com/articles/cs-866/


Bots have emerged from research prototypes to deployable systems due to the recent developments in machine learning, natural language processing and understanding techniques. In software engineering, bots range from simple automated scripts to decision-making autonomous systems. The spectrum of applications of bots in software engineering is so wide and diverse, that a comprehensive overview and categorization of such bots is needed. Existing works considered selective bots to be analyzed and failed to provide the overall picture. Hence it is significant to categorize bots in software engineering through analyzing why, what and how the bots are applied in software engineering. We approach the problem with a systematic mapping study based on the research articles published in this topic. This study focuses on classification of bots used in software engineering, the various dimensions of the characteristics, the more frequently researched area, potential research spaces to be explored and the perception of bots in the developer community. This study aims to provide an introduction and a broad overview of bots used in software engineering. Discussions of the feedback and results from several studies provide interesting insights and prospective future directions.

Item URL in elib:https://elib.dlr.de/148725/
Document Type:Article
Title:Bots in software engineering: a systematic mapping study
AuthorsInstitution or Email of AuthorsAuthor's ORCID iD
Santhanam, SivasuryaSivasurya.Santhanam (at) dlr.dehttps://orcid.org/0000-0001-5117-8288
Hecking, TobiasTobias.Hecking (at) dlr.dehttps://orcid.org/0000-0003-0833-7989
Schreiber, AndreasAndreas.Schreiber (at) dlr.dehttps://orcid.org/0000-0001-5750-5649
Wagner, StefanUniversität StuttgartUNSPECIFIED
Date:February 2022
Journal or Publication Title:PeerJ Computer Science
Refereed publication:Yes
Open Access:Yes
Gold Open Access:Yes
In ISI Web of Science:Yes
DOI :10.7717/peerj-cs.866
Series Name:PeerJ Computer Science
Keywords:Human-Computer Interaction Artificial Intelligence Natural Language and Speech Software Engineering
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Space
HGF - Program Themes:Space System Technology
DLR - Research area:Raumfahrt
DLR - Program:R SY - Space System Technology
DLR - Research theme (Project):R - Tasks SISTEC
Location: Köln-Porz
Institutes and Institutions:Institute for Software Technology
Institute for Software Technology > Intelligent and Distributed Systems
Deposited By: Hecking, Tobias
Deposited On:02 Mar 2022 08:35
Last Modified:24 May 2022 23:48

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