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Future Skills of Flight Attendants in Times of COVID-19-Related Job Uncertainty—The Case of Germany

Bremer, Kirsten Friederike Bremer and Maertens, Sven (2021) Future Skills of Flight Attendants in Times of COVID-19-Related Job Uncertainty—The Case of Germany. Administrative Sciences, 11 (4), p. 154. Multidisciplinary Digital Publishing Institute (MDPI). doi: 10.3390/admsci11040154. ISSN 2076-3387.

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Official URL: https://www.mdpi.com/2076-3387/11/4/154


“Future skills” increase employees’ prospects in the labor market, particularly in dynamic times, such as the current COVID-19 pandemic. (Not only) in Germany, flight attendants represent an occupational group without state-recognized vocational occupation who are particularly affected by the pandemic due to serious and long-lasting declines in air transport volumes. Therefore, it is reasonable to assume that the future skills of flight attendants play an important role when applying for jobs in other industries. An empirical survey (n = 273) from April 2021 indicates that German-speaking flight attendants possess some of the future skills most frequently identified in key studies on future competencies, as well as extensive language skills, but have deficits in “working with computer systems” and “programming”. Pro-active training of employees in future skills, especially in crisis-prone professions, could facilitate future transitions into new professional fields

Item URL in elib:https://elib.dlr.de/147730/
Document Type:Article
Title:Future Skills of Flight Attendants in Times of COVID-19-Related Job Uncertainty—The Case of Germany
AuthorsInstitution or Email of AuthorsAuthor's ORCID iDORCID Put Code
Maertens, SvenUNSPECIFIEDhttps://orcid.org/0000-0002-4618-0946UNSPECIFIED
Date:17 December 2021
Journal or Publication Title:Administrative Sciences
Refereed publication:Yes
Open Access:Yes
Gold Open Access:Yes
In ISI Web of Science:Yes
Page Range:p. 154
Publisher:Multidisciplinary Digital Publishing Institute (MDPI)
Keywords:air transport; flight attendants; future skills; future competencies; COVID-19; further education; training; employee
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Aeronautics
HGF - Program Themes:Air Transportation and Impact
DLR - Research area:Aeronautics
DLR - Program:L AI - Air Transportation and Impact
DLR - Research theme (Project):L - Air Transport Operations and Impact Assessment, V - Ökonver II
Location: Köln-Porz
Institutes and Institutions:Institute of Air Transport and Airport Research > Air Transport Economics
Deposited By: Maertens, Dr. Sven
Deposited On:20 Dec 2021 11:34
Last Modified:20 Dec 2021 11:34

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