(User friendly) Integration of on-demand fleets in public transport

Abstract

On-demand driven public transport as extension for the traditional public transport is currently a popular topic and tested and implemented worldwide with different characteristics. The provider of such on-demand fleets are not necessarily the same company as the surrounding public transport provider. This makes a seamless use for the customers difficult: E. g. they need an additional app to check the availability and to book a ride. Also, the connection to and from the line based surrounding transport is often not ensured. This paper describes a platform approach to connect several on-demand fleets with the main public transport provider of a region. It was firstly tested in a rural area of Mecklenburg and it is also actively used in the project RealLabHH, subproject 'Autonomous public driving' where an autonomous driving shuttle fleet with operation area in Hamburg-Bergedorf is connected to public transport.