Flight Operation Officers: From Job Analysis to Selection Procedures

Abstract

Flight operation officers (FOOs) can be considered the wallflowers in the aviation business. No results from analyses of job requirements have been published for this profession, even though this is recommended as a helpful basis for personnel selection. In this study, 32 active and retired FOOs acted as experts assessing the job requirements for the function of FOO by scoring the Fleishman Job Analysis Survey. The results showed competencies in the cognitive, interactive-social, and sensory domains as the most important ones. The results of the requirements analysis can be translated into selection procedures, in which multiple task tests, attention tests, personality tests, and assessment centers with group tasks are particularly relevant.