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Designing Ride access points for shared automated vehicles

Hub, Fabian and Wilbrink, Marc and Kettwich, Carmen and Oehl, Michael (2020) Designing Ride access points for shared automated vehicles. Springer. HCI International 2020, 19.-24. Juli 2020, Kopenhagen. doi: 10.1007/978-3-030-60703-6_72. ISBN 978-3-030-60703-6.

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Official URL: https://link.springer.com/chapter/10.1007/978-3-030-60703-6_72#citeas

Abstract

Future oriented mobility solutions, based on digital technologies, emphasize the need for digital and flexible urban infrastructure to give guidance to users. In the case of automated mobility on-demand (AMoD) services high user experience (UX) is essential for user acceptance. One of the main challenges is to enhance the user’s competence and information supply to overcome the physical meeting problem of user and shared automated vehicle (SAV). Hence, the need for the new concept of defined virtual ride access points (RAP) derives. The objective of this study is to evaluate a first human-centered RAP design prototype regarding usability and intuitiveness. By remotely interviewing 18 participants of young age, residing in urban areas and with experience in using ride-sharing services the authors show that already a first RAP prototype was positively rated with regard to usability and intuitiveness. So the mere existence of RAP presented with means of augmented reality has the potential to improve UX of new urban mobility services. With his article the authors seek to conceive guidelines for future digital human-centered AMoD infrastructure.

Item URL in elib:https://elib.dlr.de/137554/
Document Type:Conference or Workshop Item (Poster)
Title:Designing Ride access points for shared automated vehicles
Authors:
AuthorsInstitution or Email of AuthorsAuthor's ORCID iD
Hub, FabianFabian.Hub (at) dlr.deUNSPECIFIED
Wilbrink, Marcmarc.wilbrink (at) dlr.dehttps://orcid.org/0000-0002-7550-8613
Kettwich, CarmenCarmen.Kettwich (at) dlr.dehttps://orcid.org/0000-0001-6814-7058
Oehl, MichaelMichael.Oehl (at) dlr.dehttps://orcid.org/0000-0002-0871-2286
Date:8 November 2020
Refereed publication:No
Open Access:No
Gold Open Access:No
In SCOPUS:No
In ISI Web of Science:No
Volume:2
DOI :10.1007/978-3-030-60703-6_72
Page Range:pp. 560-567
Editors:
EditorsEmailEditor's ORCID iD
Stephanidis, ConstantineUNSPECIFIEDUNSPECIFIED
Antona, MargheritaUNSPECIFIEDUNSPECIFIED
Ntona, StavroulaUNSPECIFIEDUNSPECIFIED
Publisher:Springer
Series Name:Communications in Comuputer and Information Science
ISBN:978-3-030-60703-6
Status:Published
Keywords:Shared automated vehicle Mobility on demand Ride access point User experience
Event Title:HCI International 2020
Event Location:Kopenhagen
Event Type:international Conference
Event Dates:19.-24. Juli 2020
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Transport
HGF - Program Themes:Road Transport
DLR - Research area:Transport
DLR - Program:V ST Straßenverkehr
DLR - Research theme (Project):V - NGC KoFiF
Location: Berlin-Adlershof
Institutes and Institutions:Institute of Transportation Systems > Development of vehicle functions
Deposited By: Hub, Fabian
Deposited On:10 Dec 2020 08:48
Last Modified:10 Dec 2020 08:48

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