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Designing Ride Access Points for Shared Automated Vehicles

Hub, Fabian and Wilbrink, Marc and Kettwich, Carmen and Oehl, Michael (2020) Designing Ride Access Points for Shared Automated Vehicles. 2nd German Summer School for Human Factors 2020, 28.-30. Sept. 2020, Virtuelle Konferenz.

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Abstract

For automated mobility on-demand (AMoD) services a positive user experience (UX) is important for acceptance. Especially the users need to feel competent with the shared automated vehicle (SAV), safety information and the perceived pragmatic quality are essential. Accordingly, future oriented mobility solutions - based on digital technologies - emphasize the need for digital and flexible infrastructure to give guidance to users. We assume that for AMoD the accessibility of the vehicle might be crucial to high UX. To overcome the physical meeting problem of user and SAV, the need to enhance the user’s competence and information supply with the new concept of defined virtual ride access points (RAP) presented with means of augmented reality can be derived. The objective of this study is to evaluate an early stage human-centered RAP design prototype and to conceive design guidelines for digital demand responsive transportation (DRT) infrastructure, aiming to decrease uncertainty and trigger positive experiences with a dynamic SAV service.

Item URL in elib:https://elib.dlr.de/137445/
Document Type:Conference or Workshop Item (Poster)
Title:Designing Ride Access Points for Shared Automated Vehicles
Authors:
AuthorsInstitution or Email of AuthorsAuthor's ORCID iD
Hub, FabianFabian.Hub (at) dlr.deUNSPECIFIED
Wilbrink, Marcmarc.wilbrink (at) dlr.dehttps://orcid.org/0000-0002-7550-8613
Kettwich, CarmenCarmen.Kettwich (at) dlr.dehttps://orcid.org/0000-0001-6814-7058
Oehl, MichaelMichael.Oehl (at) dlr.dehttps://orcid.org/0000-0002-0871-2286
Date:September 2020
Refereed publication:No
Open Access:No
Gold Open Access:No
In SCOPUS:No
In ISI Web of Science:No
Status:Published
Keywords:Virtual Ride Access Point, on-demand mobility, human-machine interface design
Event Title:2nd German Summer School for Human Factors 2020
Event Location:Virtuelle Konferenz
Event Type:national Conference
Event Dates:28.-30. Sept. 2020
Organizer:German Psychological Association, Section of Engineering Psychology
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Transport
HGF - Program Themes:Road Transport
DLR - Research area:Transport
DLR - Program:V ST Straßenverkehr
DLR - Research theme (Project):V - NGC KoFiF
Location: Berlin-Adlershof , Braunschweig
Institutes and Institutions:Institute of Transportation Systems > Development of vehicle functions
Deposited By: Hub, Fabian
Deposited On:07 May 2021 14:46
Last Modified:07 May 2021 14:46

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