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Operational Feasibility Analysis of the Multimodal Controller Working Position "TriControl"

Ohneiser, Oliver and Biella, Marcus and Schmugler, Axel and Wallace, Matt (2020) Operational Feasibility Analysis of the Multimodal Controller Working Position "TriControl". Aerospace, 7 (2), pp. 1-25. Multidisciplinary Digital Publishing Institute (MDPI). doi: 10.3390/aerospace7020015. ISSN 2226-4310.

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Official URL: https://www.mdpi.com/2226-4310/7/2/15


Current Air Traffic Controller working positions (CWPs) are reaching their capacity owing to increasing levels of air traffic. The multimodal CWP prototype TriControl combines automatic speech recognition, multitouch gestures, and eye-tracking, aiming for more natural and improved human interaction with air traffic control systems. However, the prototype has not yet undergone systematic evaluation with respect to feasibility. This paper evaluates the operational feasibility, focusing on the system usability of the approach CWP TriControl and its fulfillment of operational requirements. Fourteen controllers took part in a simulation study to evaluate the TriControl concept. The active approach controllers among the group of participants served as the main core target subgroup. The ratings of all controllers in the TriControl assessment were, on average, generally in slight agreement, with just a few showing statistical significance. However, the active approach controllers performed better and rated the system much more positively. The active approach controllers were strongly positive regarding the system usability and acceptance of this early-stage prototype. Particularly, ease of use, user-friendliness, and learnability were perceived very positively. Overall, they were also satisfied with the command input procedure, and would use it for their daily work. Thus, the participating controllers encourage further enhancements to be made to TriControl.

Item URL in elib:https://elib.dlr.de/134193/
Document Type:Article
Title:Operational Feasibility Analysis of the Multimodal Controller Working Position "TriControl"
AuthorsInstitution or Email of AuthorsAuthor's ORCID iDORCID Put Code
Ohneiser, OliverUNSPECIFIEDhttps://orcid.org/0000-0002-5411-691XUNSPECIFIED
Biella, MarcusUNSPECIFIEDhttps://orcid.org/0000-0003-4836-4180UNSPECIFIED
Date:20 February 2020
Journal or Publication Title:Aerospace
Refereed publication:Yes
Open Access:Yes
Gold Open Access:Yes
In ISI Web of Science:Yes
Page Range:pp. 1-25
Publisher:Multidisciplinary Digital Publishing Institute (MDPI)
Series Name:Collection Air Transportation—Operations and Management
Keywords:air traffic controller; human–machine interaction; usability; multimodality; eye-tracking; automatic speech recognition; multitouch gestures; controller command; feasibility analysis
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Aeronautics
HGF - Program Themes:air traffic management and operations
DLR - Research area:Aeronautics
DLR - Program:L AO - Air Traffic Management and Operation
DLR - Research theme (Project):L - Efficient Flight Guidance (old)
Location: Braunschweig
Institutes and Institutions:Institute of Flight Guidance > Controller Assistance
Deposited By: Ohneiser, Oliver
Deposited On:21 Apr 2020 23:53
Last Modified:24 Oct 2023 15:07

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