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Differences between experts and novices in the monitoring of automated systems

Bruder, Carmen and Hasse, Catrin (2019) Differences between experts and novices in the monitoring of automated systems. International Journal of Industrial Ergonomics, 72, pp. 1-11. Elsevier. ISSN 0169-8141

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Official URL: https://doi.org/10.1016/j.ergon.2019.03.007

Abstract

In the future of aviation, operators will have to work with highly automated systems. This necessitates operators monitoring appropriately (OMA). Psychophysiological studies support the idea that eye movements offer an appropriate means for measuring the acquisition of visual information. A normative model for adequate monitoring behaviour was developed and eye movement parameters were defined to identify OMA. The normative model was validated by eye tracking studies with airline pilots and air traffic controllers. The present eyetracking study focused on differences in monitoring behaviour between experts and novices. Results from 21 experts (experienced pilots and air traffic controllers) and 33 novices (applicants for jobs in aviation) are reported. Significant differences in monitoring behaviour between experts and novices were found. Experts allocate their attention more efficiently. Learning from experts’ monitoring of automated processes will be helpful in learning how to select successful trainees and provide them with appropriate training.

Item URL in elib:https://elib.dlr.de/129665/
Document Type:Article
Title:Differences between experts and novices in the monitoring of automated systems
Authors:
AuthorsInstitution or Email of AuthorsAuthors ORCID iD
Bruder, CarmenCarmen.Bruder (at) dlr.dehttps://orcid.org/0000-0003-2638-2361
Hasse, CatrinCatrin.Hasse (at) dlr.deUNSPECIFIED
Date:July 2019
Journal or Publication Title:International Journal of Industrial Ergonomics
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In SCOPUS:Yes
In ISI Web of Science:Yes
Volume:72
Page Range:pp. 1-11
Publisher:Elsevier
ISSN:0169-8141
Status:Published
Keywords:Human monitoring; Eye tracking; Future aviation; Expertise; Automation failure
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Aeronautics
HGF - Program Themes:air traffic management and operations
DLR - Research area:Aeronautics
DLR - Program:L AO - Air Traffic Management and Operation
DLR - Research theme (Project):L - Human factors and safety in Aeronautics
Location: Hamburg
Institutes and Institutions:Institute of Aerospace Medicine > Aviation and Space Psychology
Deposited By: Bruder, Dr. Carmen
Deposited On:22 Oct 2019 09:37
Last Modified:22 Oct 2019 09:37

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