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More Mechanical- Versus More Humanoid-Looking Assistance Robots: How Do Users Rate their Capabilities? A Study of Younger Versus Older Users

Oehl, Michael and Kamps, Michelle and Sutter, Christine (2019) More Mechanical- Versus More Humanoid-Looking Assistance Robots: How Do Users Rate their Capabilities? A Study of Younger Versus Older Users. In: Mensch & Computer 2019 - Workshopband, pp. 805-809. Mensch und Computer (MuC) 2019, 08.-11. Sept. 2019, Hamburg. DOI: 10.1145/3340764.3344912 ISBN 978-1-4503-7198-8

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Official URL: https://dl.acm.org/citation.cfm?id=3344912

Abstract

This experimental study examines the acceptance of younger (vs. older) users for personal robot assistance in different task areas and compares them for robots with different holistic designs. Based on the German version of the "Assistance Preference Checklist" for robot assistance acceptance, N = 70 younger participants as future users of social robots assessed their prospective acceptance for robot assistance for six different fields of service. In a balanced study design with repeated measurements, two different types of robots were presented. The types of robots represented the two stages of the experimental variable "holistic design" (mechanical = PR2 vs. humanoid = Pepper). Age-specific differences in ratings were compared with a sample of N = 47 older subjects. In line with expectations, the younger participants showed openness for robot assistance and selective acceptance for different fields of service. The design of the robot had a stronger influence on ratings of younger users compared to older users. Basically it was found that younger participants attributed a higher capability to robots in the categories "personal care" and "housework" (Pepper) as well as "leisure activities" (Pepper and PR2) than older participants. The study results enable a more differentiated, user-based design of assistance robots.

Item URL in elib:https://elib.dlr.de/129136/
Document Type:Conference or Workshop Item (Poster)
Title:More Mechanical- Versus More Humanoid-Looking Assistance Robots: How Do Users Rate their Capabilities? A Study of Younger Versus Older Users
Authors:
AuthorsInstitution or Email of AuthorsAuthors ORCID iD
Oehl, MichaelMichael.Oehl (at) dlr.deUNSPECIFIED
Kamps, MichelleMichelle.Kamps (at) posteo.deUNSPECIFIED
Sutter, ChristineChristine.Sutter (at) dhpol.deUNSPECIFIED
Date:2019
Journal or Publication Title:Mensch & Computer 2019 - Workshopband
Refereed publication:Yes
Open Access:No
Gold Open Access:No
In SCOPUS:No
In ISI Web of Science:No
DOI :10.1145/3340764.3344912
Page Range:pp. 805-809
ISBN:978-1-4503-7198-8
Status:Published
Keywords:Human-Machine Interaction, Human-Robot Interaction, User Study, Robot Design
Event Title:Mensch und Computer (MuC) 2019
Event Location:Hamburg
Event Type:national Conference
Event Dates:08.-11. Sept. 2019
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Transport
HGF - Program Themes:Road Transport
DLR - Research area:Transport
DLR - Program:V ST Straßenverkehr
DLR - Research theme (Project):V - NGC KoFiF
Location: Braunschweig
Institutes and Institutions:Institute of Transportation Systems > Development of vehicle functions
Deposited By: Oehl, Michael
Deposited On:17 Sep 2019 12:43
Last Modified:17 Sep 2019 12:44

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