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Control Room Resource Management Training

Eißfeldt, Hinnerk (2018) Control Room Resource Management Training. HFES International Annual Meeting, 1. - 5. Oct. 2018, Philadelphia, PA. (Unpublished)

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One of the goals of a large scale project at DLR German Aerospace Center on collaborative operations in control rooms (COCO) was the development of a resource management training tailored specifically to the needs of control room operators. Based on the outcome of workshops with subject matter experts from various professional backgrounds, results of job analyses and discussions with domain experts a two-day training was developed to transfer the principles of team resource management training to the specific requirements of control room operators. A prototype CRRM was developed and trialled with satellite controllers at the Galileo control center. After minor adjustments the CRRM was transferred to the public transport sector and conducted repeatedly with control room operators of the urban transport provider Hamburger Hochbahn, another project partner in COCO. The presentation describes the development of the training, its contents and provides an overview on the feedback data received.

Item URL in elib:https://elib.dlr.de/123141/
Document Type:Conference or Workshop Item (Speech)
Title:Control Room Resource Management Training
AuthorsInstitution or Email of AuthorsAuthor's ORCID iDORCID Put Code
Eißfeldt, HinnerkUNSPECIFIEDhttps://orcid.org/0000-0002-5794-4470UNSPECIFIED
Refereed publication:No
Open Access:No
Gold Open Access:No
In ISI Web of Science:No
Keywords:Training, control room operator, CRM, Team resource Management Training, public Transport, aviation
Event Title:HFES International Annual Meeting
Event Location:Philadelphia, PA
Event Type:international Conference
Event Dates:1. - 5. Oct. 2018
Organizer:Human Factor and Ergonomics Society Training Group
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Aeronautics
HGF - Program Themes:air traffic management and operations
DLR - Research area:Aeronautics
DLR - Program:L AO - Air Traffic Management and Operation
DLR - Research theme (Project):L - Human factors and safety in Aeronautics (old)
Location: Hamburg
Institutes and Institutions:Institute of Aerospace Medicine > Aviation and Space Psychology
Deposited By: Eißfeldt, Dr.phil. Hinnerk
Deposited On:27 Nov 2018 10:04
Last Modified:27 Nov 2018 10:04

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