DLR-Logo -> http://www.dlr.de
DLR Portal Home | Imprint | Privacy Policy | Contact | Deutsch
Fontsize: [-] Text [+]

Passenger-centric airport management via new terminal interior design concepts

Milbredt, Olaf and Castro, Andre and Ayazkhani, Amir and Christ, Thomas (2018) Passenger-centric airport management via new terminal interior design concepts. Transportation Research Procedia, 27, pp. 1235-1241. Elsevier. doi: 10.1016/j.trpro.2017.12.008. ISSN 2352-1457.

[img] PDF

Official URL: http://www.sciencedirect.com/science/article/pii/S2352146517309055


Meeting the needs of passengers will increasingly become a competitive factor for airports. Information is one of the most valued services for passengers. Therefore, timely providing of real-time data to the passengers is high on the list of airlines and airports. Since not every passenger has a mobile device at hand, relevant information need also be disseminated offline. Static and dynamic signs cover the above mentioned issues, but the place, where such signs are installed is crucial. The goal of our new design concept for terminals is providing information to passengers, where and when they need it. Each service point --- from check-in through security check to boarding --- has been designed using curved layout design and furniture along with large displays for information. The size of the displays is chosen such that passengers are able to recognize important information with respect to the specific service point at one glance. Waiting seats are surrounding the service point to provide an unhindered view to the displays and to promote communication. We implemented our design ideas in our artificial terminal building of an international airport. The impact of information displays is modeled by a microscopic simulation. Adopting the assumption that the information displays make it easier for the passengers to figure out the way through the terminal we simulate a whole day at the artificial terminal.

Item URL in elib:https://elib.dlr.de/117935/
Document Type:Article
Title:Passenger-centric airport management via new terminal interior design concepts
AuthorsInstitution or Email of AuthorsAuthor's ORCID iDORCID Put Code
Milbredt, OlafUNSPECIFIEDhttps://orcid.org/0000-0001-7388-7026UNSPECIFIED
Christ, ThomasUNSPECIFIEDhttps://orcid.org/0000-0001-5723-6848UNSPECIFIED
Date:January 2018
Journal or Publication Title:Transportation Research Procedia
Refereed publication:Yes
Open Access:Yes
Gold Open Access:No
In ISI Web of Science:No
Page Range:pp. 1235-1241
Series Name:20th EURO Working Group on Transportation Meeting
Keywords:Design Assessment; Terminal Interior Design; Passenger-centric Management; Microscopic Simulation
HGF - Research field:Aeronautics, Space and Transport
HGF - Program:Transport
HGF - Program Themes:Traffic Management (old)
DLR - Research area:Transport
DLR - Program:V VM - Verkehrsmanagement
DLR - Research theme (Project):V - Optimode.net (old)
Location: Braunschweig
Institutes and Institutions:Institute of Air Transport and Airport Research > Airport Research
Deposited By: Milbredt, Dr. Olaf
Deposited On:11 Jan 2018 10:13
Last Modified:02 Nov 2023 12:05

Repository Staff Only: item control page

Help & Contact
electronic library is running on EPrints 3.3.12
Website and database design: Copyright © German Aerospace Center (DLR). All rights reserved.