Designing the Human-Machine Interaction of Remote Assistance for Highly Automated Vehicles

Kurzfassung

Highly automated vehicles are expected to positively affect safety, comfort, reliability, and availability of mobility. However, the robustness of automated driving systems is still lacking. To make large-scale operations more robust, specifically at system limits or in corner cases, a human operator can support the vehicles remotely. Seamless integration of human perceptual and cognitive skills is crucial when pursuing a holistic sociotechnical approach that not only addresses technological challenges but puts the Human Factor at the centre of the development. In my talk, I will present my approach of designing and evaluating human-machine interfaces for the remote operation of highly automated vehicles from a Human Factors perspective.